james avery artisan jewelry - Pensacola (FL)

Debbie Phillips Very nice store, with a great staff. I loved the selection of products they offered. We had pleasant experience and recommend them highly!

McKinley Charlton After searching several local jewelers to assess and repair the broken hinge on my eye glass frame it was suggested to me that I go by Plantation Jewelers located in downtown Winter garden. Upon doing so, I was greeted by Anne and she took my damaged glasses to Alex (get this, hes a real master jeweler) who not only carefully assessed the issue with my glasses. But, he took the time to show me exactly where the damage had occurred under a large lighted magnifying glass, he explained the steps involved to repair my glasses, how much time it would take and the costs involved. He even offered me "a risk free warrantee" if the work he provided didnt meet my approval. Talk about "OUTSTANDING" customer service. It surely wasnt absent on this day. As a result, I must say, Alex did an "EXCEPTIONAL" job with repairing my glasses. And, it took him much less time than what he had originally estimated. Am I satisfied with the work that Alex did? You darn skippy I am. His expert craftsmanship saved me $$$.$$ from having to buy new glasses. To Alex, Anne and the staff at Plantation Jewelers, Thank you very guys very much. I hope my GBR brings you more customers.

Brie Gwaltney I visited Vincent today and he is absolutely wonderful. I had a locket that holds my dads ashes and the locket wont stay closed. He fixed it right there while I waited. And made sure it would stay closed for me stating he wouldnt want me to lose the ashes and the sentimental things mean alot to him. I was having a difficult day and visiting him today and how very nice he was really reminded me that there are truly nice and caring people out there still. I am so very grateful that I met Vincent and he did this repair for me. His shop is cozy and he makes you feel right at home. I will be back very soon as I have a few more things to fix. Thank you so much Vincent!!

Corbin Dantes-Perry Greta Holmes at Underwood Jewelers made my dreams come true with a new Rolex Submariner Date with the green bezel! She is a subject matter expert with Rolex and provided the perfect recommendations for my decision making process when selecting the perfect watch. Her customer service and responsiveness has been a night and day difference compared to other Rolex Authorized Dealer sales associates that I have met in the past. I highly recommend visiting Underwood and asking for Greta if you are interested in Rolex, Tudor, and ultra high end jewelry!

David K Great experience! I initially did business with them a couple years ago when they designed an engagement ring for me which turned out incredible. More recently I inquired about my dream watch and they helped me source it. Both times the process was very professional, transparent, and communicative. I would highly recommend them for any and all jewelry and watch related questions or purchases.

Len Cham Love the service here. I go in every 6 months to get my ring cleaned and verified. Everyone is always so friendly and courteous. I can either make an appointment online or walk in with no issues!

Claudio Gomez Really good prices

Janell Jamison Great customer service. I was very pleased with the quality of the grill. Quick turnaround time. 10/10

Drew Leilich I bought the watch off Chrono 24. Alex sent me a picture almost immediately after I hit the purchase button the yacht Master got here the next day.

Amos Jerbi Excellent service love her craft! Highly recommended!!