Insight Credit Union - Eustis (FL)

5 /5 Ruth Harrison: We bank at the one in Tavares. They are always very helpful and very friendly. Yes, there is a line sometimes. I guess it depends on what time you go.

1 /5 Alyssa Sloane: This bank is always slow! The tellers are basically all new and training all the time. They always have a long line in the lobby and in the drive through. Not only this but they are constantly making errors and shutting off my card for “potential fraud” I’m changing banks because Insight credit union is a terrible bank!!!

2 /5 Charles Brown: They eliminated their website and now you have to use this really terrible app. Been with this bank since 1993 and theyre slipping and have been every year. Drive through can be so slow its maddening.

1 /5 Katherine “Kat”: One because I can’t do less. They even hold cash deposits!!! ZERO respect for people time. Don’t have 24 hour customer service number. Very few branches and outdated ATMS

2 /5 Nope Nope (Beardmang): Banked here for 10+ years. I tried to set up an account for my girlfriend we applied online never got a response so a few days later we went into the bank. We went in and applied for an account we sat and chatted with someone on web-cam for an hour and she said there system was down 10/6/23 but we were 100% approved she just cant open the account come back on Monday and it should take 5 minutes (she said this multiple times in our conversation) I come back on Monday and its Columbus day they are closed. Im not thrilled about this as I was told multiple times to come back on Monday and the systems would be up and running. So I come back on Tuesday and they say we are missing proof of address which we supplied proof of address it just wasnt a Bill, Bank statement etc. It was just junk mail. I understand thats pretty normal but we have tried to open an account Online, in person, in person again (Closed), In person again and we cant open the account. Very frustrating to deal with Ive had to leave work early to make it to the bank we just want to have an account so she can have direct deposit.