GreatFlorida Insurance - Debbie Dixon - Lakeland (FL)

Denise Real I was affected by the hurricane and was in dire need of my insurance check. Susette was exceptional and got on the case immediately and before I knew it I received the check right away. Thank you Jose for having such compassionate agents and professional support.

Margaret Kapral Shawn and Pat are great agents!

Krizia Kiiara Jason was so wonderful to work with. Switching insurances was a hard choice for me to make, especially after being with one company for such a long time. But we worked together to choose the policy that would work best for me and he made sure to explain every part of it and answered all the questions I had. Right when I thought his service couldn’t get any better, it did. It was pouring rain when I was leaving and he escorted me out to my car with an umbrella. I’d recommend Nick Glaeser- State Farm to any and everyone I know!

Tom Moses This agency has always gone above and beyond in helping me with coverage and navigating through insane mortgage underwriting requests (thanks Allison). Then there are the times when you really need help. After Michael came through, when we were without power, water, cell phone coverage, fuel, and internet to name a few, i found then in their office on Saturday 3 days after the storm to file my claim. They were the only ones available and I can’t tell you how fortunate I felt for having chosen them. That was only the beginning and they have been there every step of the way. They consistently give exceptional service and support.

Seth Heggart They refuse to provide you with an SR-22 if you relocate. I live in Colorado. In Colorado, if you want to get a new drivers license, an SR-22 is required. .... but Bristol policy is that they do not provide it for anybody relocating. They also comped only 400 for a hit and run and covered just three days with a rental. It wasnt until after I got the policy that I was told its a "high risk" agency which apparently sets a different standard for interdepartmental rules and regulations. Had I known that, I wouldve stayed with Root. Root is a phenomenal agency but I thought Bristol had a lower rate. After I signed the initial policy, I was called the following week and was told they needed to add something else on which then jacked up my payments by 80 dollars, rendering them more expensive than Root at that point. There wasnt any point in me switching and I regret this. Ive held a policy with them for just over one year so there has been some time and grace on both sides.

Denise Longshaw Thanks FL First Insurance of Broward. I am so pleased with the timely processing of my insurance needs. I will move all my policies here and refer family, friends and my clients. Very professional, very personable and very expeditious!! Thank you.

Shannon Kazman Shannon bent over backwards to help us with our homeowners insurance nightmare. She worked for days getting us taken care of; She was always responsive and exceptionally professional. In a digital age of online insurance, I cant imagine ever using one. These people are absolutely fantastic. They answer the phone every time and are always polite, professional and kind. They found insurance for my home when no one else could! I would highly recommend them.

Gabriel Paez Rachel was a big help when I needed to get insurance for my new apartment. She was very thorough and ensured I understood everything about my policy. She made what could have been a complicated process so simple and easy.

Kristen Schmidt Tiffany is so fabulous to work with. She is prompt, professional, knowledgeable, and just makes me breathe easier each time we talk. Insurance can be stressful at times, but not with Tiffany!

Bridget Rotella Our experience with Gina and her staff have been nothing less than top notch ! She has found us the best coverage at the best rates that work for us ! Very professional, kind and understanding ! Highly recommend Epperson Insurance group