5 /5 James Goodlatte: I originally sought insurance for my business about 2021, so ive had a couple years of experience with the Fiorentino group.
BEST RESPONSE, UNDERSTANDING, and CARE: I interviewed 5 agencies originally, literally ranking each on a variety of scales, include (a) Diligence in responding to my questions, (b) understanding of my unique business needs, and (c) whether or not it felt like they really cared to have my business. I chose Fiorentino because they were clearly better than the other four that I interviewed.
QUICK & THOROUGH RESPONSES 2+ YEARS LATER: I just submitted a random inquiry to clarify some things in my policy, and actually got helpful responses from two different people within their organization, the next day. Not only does this kind of thorough response represent now, but I have seen them reach out regularly over the year to see if they can serve me better.
It really feels like they are not only super-capable like a big time insurance agency, but truly with the care of a small firm.
If youre a busy business owner (and probably anyone else who wants an amazing insurance company), save yourself time, and start here.