F M Financial Services - Orlando (FL)

Danny Torivio Dont like how they do things. They at very friendly, and quick people, but I get paid every Friday and if I dont deposit my check by 9 it will not be on my account on Monday because they dont open on the weekend. I do like this bank, just not how they schedule things when you really need that bank the most I hope they will do something so I can still get my check on Saturday because I dont get off work on Fridays until 9 to 10 pm and I get my check in the afternoon while Im working

Sharon Toston Alexander Financial has done my taxes for the past 2 years. They always do a thorough job, asks lots of questions, and save me time since they can do everything electronically. They are a pleasure to deal with and I highly recommend them. In fact, I have referred several clients to them, and Ive heard nothing but great comments about their services.

Jeff M Everyone in the office is always polite and willing to help. Never a long wait either.

Sandra Smith Friendly service with a Smile

Asheleigh Mulkey We just recently switched to this local credit union after being with a big branch bank for years. I regret that we didn’t switch sooner!! The service we have received has been phenomenal! Every time we walk in, no matter what teller is at the desk, they greet me by name before I even tell them any info. They respond to messages within minutes and are always so nice. The personal touches they provide is something a big branch bank could never provide. I’m so glad we decided to go with them and I just know we’ll be lifelong customers now!

Yanic Amblard They were very helpful during my finances problems as a result of hurricane Irma

Wholesale Team the best of the best

Gemechis Tolu I recently visited Trust Bank in Gainesville and experienced a disappointing level of customer service from one of their employees. Despite maintaining a polite demeanor, I was met with condescension by a larger Caucasian woman, who seemed displeased that I hadnt emailed ahead regarding a $400 petty cash withdrawal. This encounter left me feeling belittled and disrespected. While I have left a 5-star rating as I dont wish to negatively impact the banks overall rating, I believe its important for management to address this issue. I suggest providing anger management training and perhaps considering a role better suited to her strengths. Thank you for your attention to this matter.

Keisha Adams I had an awesome experience!!! The ladies were very knowledgeable and gave me great advice.