Encompass Insurance Consultants - St. Augustine (FL)

Michael Walker The staff at Niki Jones are always friendly, knowledgeable, and patient. The homeowner’s insurance market in Florida is notoriously volatile and I have been grateful for the great service and advice that Niki Jones’s office has provided me. My initial homeowner’s insurance was issued by a company that later exited the Florida market. When there were no other good private options at the time, I was transitioned to Citizens. When a private insurer offered to take me on as a customer, I switched to them. The Niki Jones team was invaluable in guiding me through this process. They patiently answered all my questions and explained my options. They made the process easy. While reviewing the policy proposal from my new homeowner’s insurer, Carolina Ruggiero reviewed the proposal and found several ways for me to save money on the new plan. She went above and beyond for me, and I really appreciate it.

Desi Cochran The insurance center are heaven sent!! They are great communicators, they are very time driven. Scott has help me navigate through tough times and has become reliable. Scott is also very knowledgeable! Thank you Insurance center for all your dedication and hard work to provide the best services to your customers. Highly Recommended!!!

John Schofield Shawn, Pablo are EXCELLENT! Best customer service Ive ever had with an insurance company! Great folks!

Shernee Bellamy-Fults While doing a change of agent, I had the pleasure of speaking with Virginia! She was very personable, called my company to verify all the steps and forms we’d need. She also was nice enough just to listen as to why I needed a new agent and what I was trying to do moving forward with a homeowners grant! She was so knowledgeable about it all and I’m very thankful for her expertise in how I could save on home insurance. Im looking forward to having these agents and a local company over who I have now.

Milton Carino Agent Alvaro Barba was extremely helpful and informative in guiding me towards the right insurance policy. He cleared up any confusions or doubt I had during the process and it went by quickly. I would recommend this insurance company to anybody looking for an affordable rate in the state of Florida.

Desconocido Desconocido Sophie provided excellent service. She’s detail oriented and made sure I had the best coverage for my needs. I’ll be referring others to her. ⭐️

John Ruiz Andres from State Farm is an amazing agent who truly took care of me. He helped me through the whole process and made sure I got the best and lowest quote for my vehicles. He’s always looking out for your best interest and making sure you’re getting the most value. I’d recommend him to anyone—he really deserves recognition for how helpful and dedicated he is.

Dana Clayton Chris Floyd and Insight Insurance are amazing! Chris set up our Medicare Coverage for both myself and my husband. Medicare is a maze and you should not try and navigate it without a professional you can trust! I highly recommend Chris Floyd!