Emerald Coast Insurance Services - Pensacola (FL)

Beatriz Every time Ive needed insurance Karla and her staff have been super helpful. Theyre patient when explaining our policies and coverages and what they mean. Theyre also very mindful in explaining the breakdown of our policy costs. Overall every interaction has been a great experience! Thank you for the amazing service.

Anna Wood As a real estate agent, having reliable, trustworthy partners is everything—and Greg Wagner at Prime One Insurance is one of the best. Greg is consistently responsive, honest, and incredibly knowledgeable, making him an invaluable resource for both me and my clients. He takes the time to explain coverage options clearly, offers competitive solutions, and always puts the client’s best interest first. Whether its a quick quote or navigating a complex policy, Greg delivers with professionalism and integrity every time. I’m proud to work alongside him and his team members and would highly recommend him to anyone needing insurance they can count on.

Lisa Mannella I had a very positive experience with them. When I first called, I talked with Khrystal, and she was very helpful and friendly. Throughout the process, Khrystal was always very responsive, professional, and understanding of my needs. She also explained things clearly. I would highly recommend this insurance agency, and my experience working with Khrystal especially was excellent. I do not usually write reviews, but I felt as though her service, and the service of Bates Hewett & Floyd, deserved some recognition.

Tyler Jackson Ariana helped my family and I get home owners insurance and she made the process easy and comfortable. Not only did she discuss all of our options but she gave us her professional opinion and told us what she recommended and what we didn’t need. What Agent try’s to help save people money now a days? She does! Her honesty and help truly was and is refreshing and I’m so happy we were connected with her. I highly recommend her for all your family and individual protection needs and she was and is a huge blessing to our family. Thank you Ariana!

Pamela Richards Will Massey was amazing. He was informative, professional, presented options and answered all my questions. He found the best coverage with the best price. I never felt rushed or treated like a my business wasnt important. I would be hard pressed to believe you would not have the same experience.

Sebastian Briggs Excellent service. The 2 people there were super friendly and helpful to get my car insurance!

Dakota Musgrove I had the best experience working Adriana, she made my transition to Florida insurance so easy and painless. She made sure all my needs were met with my new policy. She’s wonderful at her job.

Idania Pino I had a wonderful experience getting help from Ana Maria at USA General Insurance Corporation. From the very beginning, she was incredibly professional, responsive, and genuinely kind. She took the time to walk me through my options, answer all of my questions thoroughly, and made the entire process feel smooth and stress-free. Ana Maria’s attention to detail and commitment to excellent service truly stood out. It’s rare to find someone so dedicated not only to their work but also to the people they serve. I felt cared for and confident in my decisions thanks to her guidance.

Jessica M Both Kasey and John have been super helpful with both personal and professional needs! Kasey helped us get flood insurance. She responds extremely fast! John was also super helpful with getting my husbands business insurance. He responded quickly, as well! Both Kasey and John are very professional and are able to answer all of our questions!

Tonia Lightner The owner is the one that help me hes very knowledgeable in his field of work he was able to help me hes a very professional very easy to speak with well-groomed office was very clean with that homey kind of touch to it like you feel like youre going youre walking into a home instead of an office it was that kind of feel its a very welcoming place makes you feel welcome