Elite Jewelers - Pensacola (FL)

5 /5 Brent Hamilton: I had batteries replaced in two of my watches today, and the service was quick, friendly and professional. I stopped at another jeweler in the mall on the way to Elite, and the other jeweler said that they couldnt work on the kind of watches I had. Note that they have moved to an island-type booth near Victorias Secret and Ross Dress for Less.

1 /5 Carmen Lopez: We buy a ring and my husband want to put a initial in the top and they only grab and charge the amount if they make the work for the initial in the top my son pick up the ring them charge him wen supposed is free because we buy 2 rings and necklace wen I’m going to tell them one of the guys don’t let me splaying nothing and he is very intense mad whit me .Bad service and bad attitude whit the costumers

1 /5 Sydne Cole: After talking on the phone with the people we were assured that they bought gold and diamond and so we drove from Mary Esther to Pensacola. When we got there the guy at the one counter sent us to his jeweler at another counter. He was busy with a watch repair and we told him we had several pieces and was fine with waiting. He was clearly irratated with this and asked to see the pieces and then said unless we are selling just the gold for sure that he was not "wasting his time on us". This man was very rude and unprofessional. I would not recommend this place based on the jewelers lack professionalism.

5 /5 Slater Dance: Awesome customer service, very fair pricing. I went last night to have a watch battery changed out and the gentleman was very friendly and had me back up and running in 5 minutes!

1 /5 Kayla Frost: My husband bought my engagement ring from here over a year ago now, a $7000 one at that and we just took it to Kay jewelers to get cleaned because we’re not in that area anymore and was told it’s a fake diamond. We’re in the process of trying to figure out what to do because we have no proof of purchase anymore and he paid for it with a personal loan and in cash so we’re currently paying off a completely fake diamond. Kay jewelers said it’s a cubic zirconia. Never been so livid and lost as to what to do. DONT WASTE YOUR TIME OR MONEY. LET ME BE THE ONLY ONE TO BE FOOLED BY THESE PEOPLE. By the way I’ve never taken it off since receiving it not for a single cleaning or resizing so there’s no way someone else replaced the diamond for a fake.