Edward Jones - Financial Advisor: Cris Allen, CWS® - Lakeland (FL)

RAY’S BARBERSHOP LLC Woke up in the morning with the alarm, well not the usual snooze every 10 minutes, but an unique message sent by Bank of America, that woke me up at once… BofA Security: Did you use your debit card ending in @@@@ at: AMAZONRETAIL WWW.AMAZO, $33.73, Declined, 11/26? If you recognize this activity, reply YES. If not, reply NO. STOP to end texts I follow the protocol, and came to this branch, what a great costumer service, very helpful staff got a replacement card, an investigation that got my money back and the one reason to keep banking with BOFA. I highly recommend you, members of your family and friends to come to this branch. Now I can go back to sleep

Lady Love Again today I wasnt able to log into my account because their system was down. This happens often and its inconvenient. Phone hold time is too long. Besides these things, I do get courteous service.

CowboyTroy AndAngelDavis I enjoy Misty doing our taxes each year. She and Pat are so helpful to answer our questions and provide information of a potential mishap helping us to make a more informed decision. The staff is always polite, will go out of their way to help get an appointment that works within our schedules and are greeted so warmly each time we enter the office even if we dont have an appointment.

Elizabeth Wilkinson Laraine Schultz has been our financial advisor for years and done very well for us. She listens, gives her advise , and we make all decisions together.

Wes Nowling Very nice folks top of the line when it comes to being customer friendly.