Dulcinea Insurance Agency - Miami (FL)

chloe hunt Tyler at Access Point Insurance made getting a commercial vehicle policy quick and stress-free. He explained everything clearly, found a great rate, and was always available to answer my questions. Highly recommend!

Brian E All my insurance needs for the last 27+ years. Best prices, real good people

Sylvia Gordon My family has worked with Gina and Clint for years and highly recommend them to any person who is ready to retire. Gina is one of the smartest, hardest working insurance agents I’ve ever met. She fights for her clients and puts them —not the insurance companies—first. Medicare is complex but she breaks it down and Doesn’t use any high-pressure sales techniques. There are many agents in south Florida with problems with the state department of financial services, but these two have a sterling record and you can look that up yourself. Top notch people!

Betty Borges A well oiled machine!! Gavin Seward was amazing to work with. He had incredible patience with me. He explained the fancy insurance jargon into laymens terms so that I would understand the coverage that I had. I got better coverage for less monthly cost. The support staff was also great to work with. I would encourage everyone to at least have a quick policy review with Gavin. We are so happy we moved to State Farm.

Melinda Burdiss poor customer service, incompetent agent - Max constantly assured me our policy was in good standing even when the insurance company kept sending letters of cancellation - dont trust this guy - he doesnt know how to do his job - this isnt some small policy this is a commercial policy that costs thousands to start and maintain and now we are out the money and scurrying to find another policy - if I could give 0 stars thats what he would get

Tatreana Taylor Today I started my auto policy with Direct Auto and I was assisted by Erika Hickman. Erika was very polite and understanding. She gave me everything I needed and answered any questions that I needed without it seeming like a bother like most agents. I’d recommend anyone to be assisted by here when starting a policy with Direct Auto.

Franky Guevara Nikki was awesome!! she made the experience so pleasant and help me find the best quote. Thank you Nikki!

Jennifer Thomas I couldnt be more pleased with the service and support Ive received from Tyler as my homeowners insurance agent. From the very beginning, he made the process of choosing the right policy straightforward and stress-free. They took the time to understand my needs, explain my coverage options clearly, and ensure I was fully protected without paying for anything unnecessary. So refreshing! What truly sets Tyler apart though is his responsiveness and professionalism. Anytime I’ve had a question or needed assistance—whether it was updating my policy or getting clarity, he is always quick to respond, and is genuinely helpful. I highly recommend! Thank you!

Rick Collier Absolutely fantastic. Dave took the time to explain everything in a concise easy way for me to understand. I never felt like he was rushing through but felt he genuinely cared about helping me understand all the things I didnt. I would Highly recommend Dave to anyone looking for information about insurance. He was Professional, Knowledgeable, and Friendly. Thanks Dave, Rick

Candy W Very knowledgeable and caring company to work with.