Dulcinea Insurance Agency - Miami (FL)

ReliaPro Pest Control Weve been trusting Diaz Insurance with our business auto insurance needs for several years, and the service has always been outstanding. Our Sales and Service Representative, Fabricia Villagomez, is professional, knowledgeable, and incredibly responsive. Shes always willing to go the extra mile to help, and over the years has come to feel like part of the family. The entire team—from the receptionist to the owner—makes every interaction a pleasure. Highly recommend Diaz Insurance for anyone looking for reliable, top-tier service!

J. Castillo Michael Albert offers exceptional service in the realm of home insurance. We recognize his professionalism, responsiveness, and commitment to providing tailored insurance solutions that meet our needs. We praise his clear communication and thorough understanding of complex insurance policies, ensuring clients are well-informed and adequately protected. Overall, Michael Albert, Office Manager & Agent stands out for its reliability, personalized service, and expertise in safeguarding homes and offering peace of mind to homeowners. Great job!!!

Linda and Peter Dytrych We switched over to Allstate as our premiums had been skyrocketing with our former insurance company. We are not people that want the cheapest insurance nor the cheapest coverages, for sure. We are just looking for fair pricing and an insurance company that will have our best interests and needs. Honestly, we have just purchased an insurance policy for 2 cars, our condo, and umbrella coverage. We sat down with Melissa Whiting and she is wonderful to work with; integrity, fairness, and honesty. Offered us coffee or water, even. Truly a breath of fresh air for the insurance industry. We are just new clients so we cannot comment on how the company will handle any claims. We love the location here in St. Augustine at Nix Boat Yard Road. Beautiful office; all renovated! We are saving about $1,600; we did reduce our umbrella coverage, yet still a very nice lower premium. Allstate offers 6 months only for auto insurance; for condo and umbrella, a full 12 month policy.

ben hermiston Had a really positive experience speaking with them today. I have been looking at a lot of different companies and this is one of the best companies I have found !

Aida Maldonado The staff is very friendly and they make you feel comfortable and welcomed. They also work with you to find the best affordable insurance for you. They take their time with you and not rush you so they can go on to the customer. Ive been to other agents and they do not provide the same customer service. I changed to them after seeing how they worked with my 84 year old mother. The warm and caring service they gave her. I received the same level of service as she did. I highly recommend this insurance agent.

Jennifer Matechik So pleased with our experience with Hiles McLeod. Kelly Ballard assisted my husband and I getting insurance in place for our new home build, then converted us to a homeowners policy so seamlessly when our house neared completion. She was so easy to get in touch with, super helpful, and always pleasant! Highly recommend.

Larry Delauter I had the pleasure of working with Vere on my insurance quote, and the experience was exceptional. She was incredibly knowledgeable and answered all of my questions with clarity and confidence. Vere took the time to understand my specific needs and helped me make the best decision regarding coverage. I would highly recommend requesting Vere for anyone seeking guidance with their insurance needs—she truly goes above and beyond.

Pixie Hamilton Highly recommend!!!! Finally found someone to help me navigate the medical world after the age of 65!!! Stephenson Hamilton at Hamilton Insurance Agency was incredibly helpful in guiding my family (and friends in Florida) through Medicare options. He explained Medicare Advantage and Medigap clearly and helped us find the right plan. One-stop shopping for critical medical care!!!!!

Luis Encarnacion Jennifer walked me through all the different options and helped get the best rate/deal for my home insurance. The process was smooth and they were very attentive. I would highly recommend!

Roxanne Moyette Karin is the most joyful person to speak with. She wrote my insurance quickly and worked to get me the best deal. She spoke with such a positive attitude I could hear the smile that she wore, that kind of happiness is infectious. Thank you Karin, youve made my Monday a bit brighter.