Coastal Family Insurance - Pensacola (FL)

Jeffrey J For over a decade, Ian Keith at Keith Insurance has been my go-to agent for both personal insurance and the trusted referral source I send my clients to. Ian’s expertise and exceptional customer service in both residential and commercial products stand head and shoulders above any other providers I’ve worked with. He takes the time to thoroughly explain every detail of your policy, ensuring you have the best coverage for your specific needs. Keith Insurance is a company you can trust—one that will be by your side, especially during lifes toughest moments. I highly recommend Keith Insurance for all your insurance needs.

Ruth Reeves My neighbor recommended the Diane DeVito Agency to me, and I just called and spoke with Tyler Brannon. I was very pleased with his patience, courtesy, and professionalism. Terry just started working on a quote to bundle my policies, and I am most hopeful that this call was the beginning of a successful change in my insurance policies and my agent! In a world of automated phone responses and online portals, personalized service such as Terry provided is truly valued.

Chelsea Hart I spoke with Elizabeth LaCasse and in one phone conversation she helped me add a vehicle AND somehow LOWER my monthly payment plus fix a bunch of other account/policy issues I was having all while being a friendly professional customer service rep. Ive had all great experiences with this company. Will be a long time customer. Highly recommend!

Alicia LeHota-Bruno We needed to replace a company funded insurance carrier and transfer my Husband over to Medicare. Trish is an insurance/medicare extraordinaire! She is competent, knowledgeable, organized and personable. She was referred to us by a friend and we are so glad she did! She navigated all of our options and her suggestions were well thought out and experience based! Made it all a lot easier, we are confident we made the right decisions.

Damon Lavdas A friend recommended We Insure. I was a little hesitant because while I’ve purchased auto insurance online for many years, I’ve always purchased Homeowners insurance from local brokers. I’m glad I decided to contact them. What a great experience! The rates were excellent and they handled everything. It couldn’t have been any easier. I’ll definitely be recommending We Insure to anyone that asks.

Pamela Cargo Kelly Richards State Farm Agency was a huge help to me when I was trying to get coverage for my elderly mother’s car. Haley worked with me through countless emails to get things set up in the best way for my mom’s circumstances. She patiently answered all my questions and concerns. Then we had to deal with the loss of my mother’s car after Ian. I anticipated many hassles to go through, but things went seamlessly. I also thank Kelly and her team as they advised me on the most cost effective way to insure the car after my mom’s passing so that we still had coverage in case of fire, flood, or theft until we were able to sell her car. State Farm has been a good company to deal with, although I do believe it is the local agents that keep things running smoothly for customers.

Melinda Burdiss poor customer service, incompetent agent - Max constantly assured me our policy was in good standing even when the insurance company kept sending letters of cancellation - dont trust this guy - he doesnt know how to do his job - this isnt some small policy this is a commercial policy that costs thousands to start and maintain and now we are out the money and scurrying to find another policy - if I could give 0 stars thats what he would get

Dorian Ray The Olde Naples Insurance Company is a trusted source for my insurance questions and needs. They are always helpful and respond quickly to my requests.

Danielle Im on the hunt for new insurance after Liberty Mutual wanted to increase the price almost $170 per month. I have made several calls and spoke to several agents and Christina was such a breath of fresh air. She was very patient took time to search for discounts and answer all my questions. Her customer service was excellent.