Citi - Boynton Beach (FL)

1 /5 Andy Sones: Hands down the least convenient branch of any bank I have ever visited. One teller, lunch breaks, manager locking the door and standing guard rather than actually helping, systems down for hours at a time. This is the only physical branch for miles. What a shambles. Reflects so poorly in what was once a great bank, not that anyone actually seems to care. I will edit this to add that the manager was taking phone calls with customers, about intimate and confidential issues, on speaker phone behind the tellers, so that the (extremely long) line of people waiting for the one working teller could all hear both sides of the conversation. Unbelievable.

5 /5 Anthony Rowe: This branch is by far my favorite. If you have an issue they will do everything they can to solve it. Lilliana and Diego have exceptional customer service. If you dont have an account with Citi then you are wasting your time and need to get one. This bank actually cares about the people

2 /5 Jenn M: My father has gone to this bank several times before and has been able to make bill payments with cash without a problem. On a recent visit to pay off a card, however, the teller told him not to use coins for the bill payments. Not only does it not make sense for a bank teller to tell a customer not to pay with the coins listed on the statement, but the service was unprofessional.

5 /5 Beverly Palumbo: Just arrived at Citi bank, and was lucky enough to have Diego Prieto assist me. He was so kind and patient! And helped me solved my problem. His customer service was excellent! What a credit he is to Citi bank. Citi bank is lucky to have him.

1 /5 Adrienne Gurkin: The worst run bank in the country. Inexperienced tellers. You wait on line with one teller or 2 and theres always someone out to lunch. Ive been banking with Citi Bank for 25 years ..... with banks in NYC and Southern CA There had never been a bank more mismanaged than this branch at Jig and Boynton Beach. There needs to be a district manager seeing what goes on here If Im I didnt have direct deposit with checks coming to Citi I would change to CHASE