Capital City Bank - Inverness (FL)

1 /5 Chloe Hicks: Awful. Awful. Awful. My husband and I went in yesterday to open another account. We have been account holders there for over 5 years, most of the tellers know us by name. We deposited a large amount into our bank account (about $5k) that we had been waiting to deposit for over 3 months because of issues with the business we took over. We were informed by the manager (Lucy) that it would be no problem to open the account then the following day withdraw OUR money from the account. Well my husband went in today to withdraw OUR hard earned money and the manager asked him if he planned on depositing anymore checks into the account and he responded by saying he wasnt sure. With that she decided to change her mind out of nowhere and immediately put a hold on the money for 9 days because she "didnt feel comfortable giving us the money". It is OUR money!? We break our backs in the hot sun everyday to make a living and now after multiple issues with the company we acquired we have to deal with this??!! Definitely an unhappy customer. The very DAY those funds become available we will be closing not only that account but our main business account weve had for years there because of the way we were treated. Suncoast credit union has always been wonderful to us and thats where we are headed. Thanks for nothing capital city. Sincerely, seriously ticked off customer.

4 /5 Lazaro Perez: For the most part its convenient and helpful. However the ATM machines at our home location have been broken down several times, and the branch is only a c outlet of years old!

3 /5 i pm: They definitely do not want new customers. Fine.

1 /5 David Knight: This bank has been nothing but a problem since day one of opening our account, as soon as we are back in town we are closing our account and continue to just bank with suncoast credit union . Do not recommend this bank.

5 /5 Dee Thistle: This is a hometown BANK! I have been with this bank since the 90’s, the name may have changed throughout the years, people have retired and others still work there. I moved from my hometown but refuse to change banks, I’ll take the drive to to a bank where walking into people know your name, recognize you and service with a smile is priceless!