Brightway Insurance, The Girem Family Agency - Orlando (FL)

BABU BALASUNDARAM I have been highly impressed the quickest and helpful response received every time whenever I need some endorsement for our organization to use outside facilities for any events. So I would like to highly recommend and refer anyone to use their insurance service. And I want to make a special mention of Marissa for her friendly business and also their team agent I believe as Winchester for his great leadership. Thanks and appreciated. Babu

Mary Frank John went above what was requested in helping my husband and myself in an emergency insurance situation. He was highly recommended by my doctors office staff. John is knowledgeable and respectful.8

Alyssa Palmer Thank you for your feedback in regards to the post about your refund. We would like to take the time to clarify a few things. When working with an Excess insurance company refunds must be sent from the carrier back to the agency with proper documentation so we can issue the proper refund amount and remain within our legal requirements. It can take up to 6 weeks for an excess company to process a refund as they have fees paid with the state and filings they must complete for EACH policy. After careful and thorough review of every document pertaining to this file, the documents show we received the refund in question on 11/20/2019 on our carriers statement, the refund was processed on 11/21/2019 and your refund check was mailed out on 11/22/2019. Our records show we have communicated with you on multiple occasions via phone and email since the cancel request was submitted with proper signatures. Thank you also for your feedback in regards to voicemails. We return voicemails in the order they are received provided adequate information is furnished however we are a small agency and if we are on the phone or with a client it might be a little while before you get a return phone it doesnt help to call back to back if we are with a client we are busy and cant take the call we look forward to speaking with each and every one of our clients and giving each of our clients the one on one attachment they deserve. Manufactured housing insurance is a very unique field that Jacks specializes in and our clients are extremely important to us. However, in this unique field it can take time for document processing. Thank you for all your feedback as it does help us provide the very best customer service for our clients.

Tom Parks If I could give 10 stars I would…Mr. Loadholtz and his entire staff were a pleasure to do business with for the past 15 years. Visiting their office was like visiting friends, and they went far beyond the normal customer/business relationship. Anyone doing business requiring insurance would be well served associating with them Miss you guys a ton

Hugh Hetser Teresa at Great FL was awesome to work with. She was VERY knowledgeable and helped me navigate the ever-confusing world of insurance and requirements and explained things as we went along. She made me feel like family and I refer all of my friends to her because the makes a stressful task seem easy when you have a pro helping you along the way. She would get 6 stars out of 5 if i could do that.

Ana Sofía Meli cosm I switched from a big company, and I’m so glad I did. This team cared and helped lower my premium.

Parthasarathi Bagchi A one stop shop for all your needs related insurance - auto, home, health, business/commercial.... Add to it, the wonderful personal touch with honest (and helpful) advices... Would highly recommend it to all.

Jennifer Lindenberg Absolutely amazing family! Really got me a good deal, definitely recommended!!!

Steve P. Have dealt with Furman Insurance for over 6 years and they are always helpful, professional and return my calls in a timely manner. Impressive customer service, and they work hard to find me a great rate.

Farwah Shah Sean Richardson was amazing to work with. He’s extremely knowledgeable, helpful, and organized. He went above and beyond to find us the best coverage at a great rate. Super responsive, I never had to follow up, as he kept us informed every step of the way. His professionalism and attention to detail made the whole process smooth and stress-free. We’re very happy with the outcome and highly recommend his services!