Bird Insurance Services - Ocala (FL)

5 /5 Lena Harley: Agent Shannon Thomas helped lower my rate on my homeowner insurance. She was very patience, explained all my options, worked the numbers and saved me almost $650 on my coverage. Enough to help lower my monthly mortgage as well. THANK YOU Shannon!! You deserve a raise for just your patience alone.

1 /5 Shawn Huffman: I am writing to share my experience with your services in a professional and constructive manner. While I found the process of purchasing coverage to be efficient and swift, I have encountered challenges with post-purchase communication. Specifically, I have noticed delays in receiving responses to phone calls and emails, as well as instances where promised follow-ups did not occur within the expected timeframe. I value clear and timely communication, and I believe addressing these areas could enhance the overall customer experience. I hope this feedback is helpful in improving your services, as I look forward to a more seamless interaction in the future.

5 /5 Denise Johnson: Great service. Got the job done in record time. Shannon Thomas did an excellent job and showed care and concern. I certainly recommend Bird Insurance for your residential or commercial insurance needs. Lindsay Stone helped us with a commercial property.

5 /5 John Rossignol: Ashley was very professional and friendly as she took care of my needs for an additional policy on our golf cart. She promptly had the policy issued and emailed paperwork so I could register my cart at OTOW.

5 /5 Kerri: Very smooth process with a friendly smile. Good rates presented by good people. I worked in the mortgage field for years and have encountered many insurance companies. Bird Insurance is Top Notch!