Bill Hon - State Farm Insurance Agent - St. Petersburg (FL)

5 /5 Daniel Harper: This office has been amazing to work with. They are very knowledgeable of the products they offer or are more than willing to research your question and provide a thorough answer. They have been more than helpful with not only filing claims on our behalf, but also helping us navigate the whole process. Tovah recently was extremely helpful with tracking down and advocating for us with an extra claim through NFIP after Hurricane Helene. I cannot recommend this office enough.

5 /5 Richard Klauber: Besides saving me money the two people I spoke to were extremely helpful and patient with me. Being 75 yers old that is just as important as saving money. Crystal helped with getting the discount and setting up and canceling my old policy. Even technical problems she was always patient and considerate. Alexa helped me with finishing the setting up the drive safe pod when I thought it was all done. She was also kind and patient. The agency is very lucky to have them

5 /5 Chelsea Santo: Ive used State Farm for auto and home insurance. Their agents and reps are knowledgeable and friendly. Ive worked with Chris in the past and hes been great, very personable. Most recently Tovah was incredibly helpful today in getting me answers to 2 questions I had. One was instant, and she called me later in the day to provide a follow up for the other. Thank you Tovah for your prompt help!

5 /5 Janet King: I have been navigating the claim process for Hurricane Helene and Milton.... Bill Hons office has been wonderful... Everyone I have interacted with has been great.. This is not how you want to find out how great your insurance guy is.... But I would only want Bill and his team if Im ever in another disaster...

2 /5 Barbara McG: Don’t get involved with these people. They beat your door down trying to sell you a policy- I had emails from one person, text messages from another & phone calls from a third. And none of them communicate with one another. We switched bc they gave us better quote than we were paying- then spoke to my husband and charged him much more than original quote. We received emails advising us to sign, even tho the coverage amts were not the amts we had specified. . I corrected them via email, but continued to receive the incorrect forms signing request. We asked to switch back to Progressive, told a week ago we could not bc “it’s still at the underwriter”. Told today we could, but today’s person knew nothing about the original quote or what we had already paid- but said yes- can switch back to Progressive. A confusing mess. Can’t imagine what filing a claim would entail. Update - after 3 weeks and 5 different SF reps, we were able to successfully cancel & return to the good service we had with Progressive. As it turned out, we were given one very good quote over the phone, but by the time it was sent to us, it had been changed and price increased. And then it was changed yet AGAIN without our permission, and the price was raised AGAIN. Buy beware. I have placed a complaint with the Florida state services regarding their suspicious activity.