Alberto Insurance - Deerfield Beach (FL)

Michael Walker The staff at Niki Jones are always friendly, knowledgeable, and patient. The homeowner’s insurance market in Florida is notoriously volatile and I have been grateful for the great service and advice that Niki Jones’s office has provided me. My initial homeowner’s insurance was issued by a company that later exited the Florida market. When there were no other good private options at the time, I was transitioned to Citizens. When a private insurer offered to take me on as a customer, I switched to them. The Niki Jones team was invaluable in guiding me through this process. They patiently answered all my questions and explained my options. They made the process easy. While reviewing the policy proposal from my new homeowner’s insurer, Carolina Ruggiero reviewed the proposal and found several ways for me to save money on the new plan. She went above and beyond for me, and I really appreciate it.

Dedys Tirado The staff are very friendly, and helpful! They are very competitive, and always looking out for my best interest (while on budget)! I recommended my friend, and sister they are highly satisfied from the way they were treated, to their affordable quote! I highly recommend Santoro Insurance for Auto, Homeowners, Commercial, and life insurance! Go check them out won’t regret it!

Dominique Bailey Its a tough market with insurance right now. I have found Paige and her colleagues to be very helpful, supportive and give excellent service. They always go the extra mile to help

Carmen Villegas Bill Emden saved me hundreds, possibly thousands on my home insurance! My previous agency wanted to raise my premium by 2k because I was five days late on my payment. Bill was easy to talk to , quick and efficient. He listened to my needs and was able to get me home insurance when I needed it the most ! I would highly recommend.

Adam Whelchel David Rutherford is easy to work with, great at communicating, and able to answer all my questions. A few examples of his customer service: I needed an inspection on my home: It was scheduled within minutes. I needed a quote on home insurance policy, I got that very quickly. I needed copies of my declarations paperwork, and he sent that to me and everyone I needed it to be sent to. Overall a great experience. Highly recommended.

Greg Marsh Being a retired independent insurance agent/owner I have a very good understanding of the changes to the industry and how much work has been placed on the agents. Renata Larsen is the best!! She is always quick to respond it seems like she is always available. I appreciate a dedicated agent!!! Thank you for all your help with the move to Florida.

Abundance I had the best experience thanks to my advisor Nora Salazar. She was super helpful and answered all questions that I needed more clarification on. She’s definitely the reason I am now a customer with direct auto. Thank you again for your amazing help Nora and I hope you have an amazing day

Brian Hartman KIM LITTLE provides an exceptional customer service experience. Her tonality and clarity on reviewing all the information and rest assuring with detail helped give us a peace of mind to better understand all of the information. Actively Listens and Responds, carries a great amount of energy, and is patient in making sure everything is correct. Also provides a great referral incentive to! I’d recommend anybody looking to start new coverage or switch to reach out and allow her an opportunity!

B Miller Janet did a fantastic job explaining everything to us.

Tara Young Frank and Jason at Prime Insurance Solutions Inc have consistently gone above and beyond and insurance broker I have ever worked with. Frank is constantly educating me on scenarios to make me aware of every possible angle a subcontractor could come up with and informing me on what I need to do to ensure it doesnt happen. I am so grateful and appreciative for all of their advice and knowledge they share.