Ultima Insurance Services - Pasadena (CA)

Mathias Sucan Steve Wang’s State Farm agency delivers exceptional customer service. From day one, they took the time to understand my needs, walked me through options without pressure, and found the right coverage at a fair price. Communication is prompt, clear, and thoughtful—whether it’s policy changes, billing questions, or claims support. When an issue came up, Steve’s team handled it quickly and kept me informed at every step. Their professionalism, honesty, and genuine care for customers set them apart. I recommend them without hesitation.

Ashley Del Carlo Kelly saved the day!! We were in a tight spot needing quick quotes and last minute changes to renters insurance, and Kelly is the one who got it done for us. 10/10 responsiveness. I highly recommend you give her a call the next time you need insurance.

Edward Nunez I had an amazing experience working with Cynthia to find the best car insurance for my needs. From the very beginning, she was attentive, knowledgeable, and incredibly responsive. She took the time to understand exactly what I was looking for and presented me with multiple options that fit both my budget and coverage requirements. What really stood out was her dedication—Cynthia went above and beyond to make sure I got the best deal possible without compromising on quality or protection. She explained everything clearly, answered all my questions with patience, and made the entire process feel easy and stress-free. Thanks to Cynthia, I now have peace of mind knowing I’m fully covered with an excellent policy at a great rate. If you’re looking for someone who genuinely cares and will work tirelessly to get you the best car insurance available, I highly recommend Cynthia. She’s the real deal!

Jarin Siddique JP Hernandez Insurance and Financial Services was a game-changer during my business trip to the USA. Their efficient system and excellent support ensured I could focus entirely on my work. They make navigating international travel easy and worry-free.

Suzanne McMillan This is my second year receiving consultation from Nicole at FCIS, and I am extremely happy with her service. She is knowledgeable, very competent and very friendly. I highly recommend them, and her.

JPL Safety Diane Adams and her team have been so helpful with my insurance needs. The staff is very kind and personable and always take time to explain all of my options. They are always there for any questions or changes I might have with my policies, and respond promptly to my requests.