3 /5 Ariana Simone: I had a free 30-minute consult with Joanna Nieves when I needed a DV restraining order. She was compassionate and knowledgeable so I decided to hire her. Unfortunately like many larger firms I was passed to another attorney on her team. It became clear that their docket was full, and despite this attorneys "best" efforts, very important details were missed or had to be communicated multiple times. When, after the restrained party wrote in an email to me that they would "see me" on the court date despite not having been served, my attorney failed to bring a paper copy of the restraining order or have a process server present to serve him in court, I decided to terminate Nieves services. My case has had to be continued twice and because of this missed opportunity may have to be continued a third time. This was a major failure on her part that has cost me additional time, money, and stress that could and should have been avoided.