5 /5 Jay Becker: After visiting several luxury jewelers in the Palm Desert area, and not finding exactly what I was looking for, or the level or attention from the merchants, I wandered into the Estate Jewelry Collection on El Paseo in Palm Desert and our experience was wonderful. I was in search for a very special celebratory major-birthday piece and Janna and Craig enthusiastically welcomed me into their fine shop. Janna understood me, she was kind, warm, humorous, and kind. I felt like I was shopping with a close friend vs being sold an item by a merchant. She wanted me to fall in love with a piece, and she never tried to sell me anything. She wanted me to find a piece not only that I liked, but a piece I could not live without. I found that piece, and she made the process very seamless. The store owner, Leslie, was very informative about all the specific details about the piece and it made me feel special about owning it. Jack, at age 96, was also incredibly helpful and offer to fit the necklace and even make some customized changes sit it fit perfectly. Mark, also went so far to have it polished at another facility, to it was sparkling bright and "I felt like a Disney Princess for the first time ever before" (my husband wrote this part because I am having him type this review out because he is faster at typing - so I guess I will learn about this line when the review is published). Full service, old world personal attention for client satisfaction, a wonderful collection of one-of-a-kind estate items. I would not go anywhere else. Oh and while in the store, there were a few celebrity sightings, albeit I was sworn to secrecy by the owners. Just know - there were not there by mistake...In good company with the Hollywood elite!! When you have your next special jewelry purchase need - you should visit The Estate Jewelry Company and you will be thrilled. 100% fully satisfied with my experience with this wonderful staff, and absolutely love my special present.