Telling Insurance Agency - Thousand Oaks (CA)

Rodney Regala Easy DMV transaction and added car insurance all with friendly and helpful staff.

Barry Resnick I have been a customer of Craig Davis Family Insurance Agency for several years. Craig, his wife Kathy and their staff are outstanding. If you have previously had insurance with the impersonal "800 number" insurance companies youll appreciate the importance of having and agent like Craig and his staff working as your advocate. Ive recently had the pleasure of working with Cassandra, an outstanding member of Craigs team whose responsiveness and exemplary customer service is greatly appreciated.

T. T. Bradley This the place to go when you need auto insurance. Lance is the best when it comes to customizing the perfect fit for your auto insurance needs. He will get you into a policy that day with a low down payment that is not going to cause you financial ruin.

Winslowed Seon I’ve lived in Alameda for most of my life, and while I love the island vibe and slower pace, I’ve always found dealing with auto insurance to be a bit of a headache. My old provider kept increasing my rates year after year, even though I’ve never been in an accident. It didn’t make sense. After talking to friends, I decided to start looking for new options, and that’s when I came across this company. From the first phone call, I felt a difference. The agent was super friendly and actually took the time to ask about my driving habits and what kind of coverage I needed. I commute to work in downtown Oakland, so I spend a lot of time driving on the 880 and 580 freeways. They recommended a policy that not only fit my budget but also gave me better coverage than I had before. I was pleasantly surprised at how affordable it was, especially for someone like me who drives daily in the Bay Area. What really stood out was their responsiveness. A few weeks after signing up, I got into a minor fender bender while driving home from South Shore Center. I called them right away, and they walked me through the entire claims process without making me feel like I was just another number. Everything was handled quickly, and they even followed up afterward to make sure I was satisfied with the repairs. It’s rare to find that kind of personal service with a bigger insurance company, and I’m honestly so relieved I switched. I feel like I’m in good hands now, and I’ve already recommended them to a couple of my neighbors.

Chris Cashman Easy to find off the 5 FWY. And when walking back through the new West Ped Crossing from a long day in Mexico your car is conveniently located right there for you. Highly recommend!!

Rachel Lane For my car insurance coverage. The Hartford ranks at the top of my list for no customer loyalty and complete dissatisfaction! They have a very nice upfront manner, however when you really need them, they are NOT there for you. If the Hartford feels that your claim is done, they will no longer return your phone calls or assist you to get any outstanding problems resolved. I have been left BY THEM in a situation that I have to fight to get my own reimbursement (that they promised me they would get for me) and now, instead of keeping their promise, they just dont return my phone calls. I have been sent to 3 different "supervisors" NONE of which have ever returned my phone calls. This is a horrible company to deal with now. and they had the nerve to send me a policy to buy for another year of coverage! You can forget that! I am going back to Statefarm, they might be more expensive, but they have NEVER treated me like my needs werent their priority!

Amy Clark I was referred to Western Mutual Ins. from a family member. I quickly called and Javier answered. It is rare to get to a person so quickly that handles your needs from start to finish and with such efficiency too. Within hours I had an estimate of insurance coverage and after I reviewed the estimate I called Javier the next day to go over a few details. He called me back within the hour, answered my questions and then was available just as quickly for my lender to confirm that the coverage was in place when they called him. I am very happy with Javier and the service I received from Western Mutual Insurance Group. I now have Javiers number stored in my phone, because I know I will be sharing it with more friends and family. Thank you, Javier and Western Mutual Ins. You saved the day!

Franke J I contacted Clutter Insurance to obtain commercial insurance for our business and I was very pleased with their knowledge and professionalism. Teresa and her staff knew exactly what was needed and obtained very favorable quote for me. I definitely recommend Clutter Insurance for any business insurance needs.

Ralph C Translated docs in Spanish to my mom. Very patient and thorough.