Susanville Ford - Susanville (CA)

5 /5 Marcia Albright: Susanville Ford has been wonderful as our service provider for both of our vehicles over the past years. Friendly and supportive service EVERY TIME!! We know we can rely on them for all of our auto services and really enjoy communicating with everyone who works there. Now with a mobile Ford certified mechanic available to come to our home we are in 7th heaven.

5 /5 Nicholas Borghi: All employees that I came in contact with, were pleasant and helpful. The mobile service technicians were down the earth guys, efficient, and performed quality work!

2 /5 Reuben Downing: Our expedition was in the shop for over 14 business days on a 10 hour repair. Ace from service was very nice and kept us up to date through the process. I feel like since our Ford warranty said we get a rental that there would be one available for us and there was not until the second week our car was in the shop. I also feel like after having our car for three weeks they may have washed it before releasing it back to us.

5 /5 Jake Mankins: The customer service was good but One person in particular Josh Kessler I believe he’s a mechanic and his offhand knowledge and ability to troubleshoot was top-notch, and I will be asking for him in particular when I do visit in the future.

4 /5 Marchelle Caires: Great communication, both over the phone and email, with a compilation of all services suggested. They answered all questions, inquired about my extended warranty and were very friendly, and even delivered my car. My only suggestion is a Payment system so you can have your vehicle while paying off services rendered.