Steve Cook - State Farm Insurance Agent - Yuba City (CA)

1 /5 L S: I had Steve Cook as my insurance agent for over 10yrs and talked to him twice. Throughout the years I have called his office only a handful of times and each time his office staff tell me to call the 800 number, this included times when I wanted to add renters insurance and change my policy. Yeah he did send Christmas cards for awhile, but that doesnt matter to me. I called his office a month ago after the 800 customer care number told me to call Steve Cooks office, the girl who answered the phone of course told me to call the 800 number and when I explained that the 800 number told me to call Steve Cook, she scoffed and said they shouldnt of told me that. State Farm should discontinue having local agents, why pay someone like Steve to have me on a list when it is the 800 customer care folks who are doing all the work? Why let this guy make a commission on all the services I add myself via the website or thru the care line?

5 /5 Jessica Mendez: Got my life insurance here, worked with Brenda and Steve and they made it sooo easy and explained everything very well to ensure I understood it all. They were patient with all of my questions and concerns. Also made it affordable for me to live with the comfort that my family would be taken care of. The staff have always been so welcoming as soon as you enter and or call.

5 /5 Jennifer Soranno: State Farm in Yuba City is the Best place to get car insurance. Roxanne is a super nice and professional person she really cares bout helping people. Steve Cook is lucky to have such a great stuff working for him. I recommend everyone to call State Farm in Yuba City. And get great service like I did.

1 /5 Jr Flinn: I used to love State farm in Alaska but down here in California they cant cover anything and never pick up the phone. They take for ever to get things done. Don’t waste you time.

5 /5 Chrisann Sperbeck: Evan went above and beyond in helping me. He actually looked at a previous claim and realized it had been done improperly. He put to have it refilled and it will allow us to have a rate reduction on our car insurance policy. What a wonderful surprise! Thank you Evan