Sally Morin Personal Injury Lawyers - San Francisco (CA)

5 /5 lou: I was 19 years old and a pedestrian when I was hit by a car in a random accident in my neighborhood. I wouldn’t have had a clue what to do without Rebecca from Sally Morin. She was communicative, kind, and patient with my busy schedule as a college student. Every step of the way I felt informed and that my concerns and wishes were respected. I was so happy I went with them, you will be too. Thank you Rebecca and Sally Morin!

5 /5 sid walk: So I was recently represented by Annie H., of Sally Morin, and I gotta say she didn’t do a good job. She did a FANTASTIC job. She moved my case along quicker than I expected, kept me in the loop as things moved along, and wrapped it up months earlier than I thought she could’ve. AND she got me a more generous settlement than I expected (Hell Yeah!!!) Hopefully I won’t need their services again, but if I did, I won’t hesitate to give them a call.—You Rock Annie!!! (you too Carmen)

5 /5 Kate Flynn: I highly recommend Sally Morin Personal Injury Lawyers! I worked with Rebecca and Carmen, and they made the process so much easier than I imagined it would be! They were kind, knowledgable, and SO on top of all details of my case. There were many pieces that I thought that Id have to do myself... but they took care of everything and always followed up promptly; plus, they were clear and helpful with next steps along the way. They truly listen and strike the perfect balance between being compassionate & patient and making sure that you get the best results as soon as possible. In my case, the defendants were really dragging their feet, but Rebecca and Carmen stayed on top of them and kept me apprised of all progress. I especially liked that they took my preferences and desired outcomes to heart, yet they were always open to sharing their advice, experience, and opinions when I was unsure. They explained things simply and completely without being patronizing or overly wonky; they were always clear about the big picture without making the situation seem overwhelming. Most importantly, I was very happy with the settlement I got! If you need a personal injury attorney, make them your first call!

5 /5 Amy Ragsdale: I cant recommend Rebecca at Sally Morin Personal Injury Lawyers more highly. Rebecca is transparent, honest, and client-centered in a way that was completely different from the other firms I considered. Rebecca broke down what can feel like a very opaque process, and helped me understand my options in an approachable way. It was immediately clear that Rebeccas advice and guidance centered around my personal best interest, not what would make her firm the most money. Thanks Rebecca and team!

2 /5 SeQuoia: I called this law office yesterday after reading some great reviews. The assistant who took my call was very nice ( her name started with a "L"). Patient & very empathetic. I only gave her a short summary of everything because she advised me to hold off on a lot of information due to her not being able to give illegal advice. I never received a phone call or a consultation. I received an email with five questions that I needed to answer, including a police report. The response that I received was that they were not able to assist me Because they only assists with clients who basically need surgery. Im not sure how they came about that conclusion, when no one reached out to me to get the specifics. Second I read multiple reviews with other clients who didnt even get surgery. According to Rosa the office manager, they pick and choose on which cases to take. I just spoke with her and she was a bit short to speak with. I asked her how her day was and she ignored that until I asked her a second time. 12:43pm Annie Heller call to apologize for not having the full. Facts that she needed Before she chose not to take my case and that is unacceptable. She did apologize. However, reading a bunch of the reviews, it seems like this firm went above and beyond for other clients. And I didnt even get a chance to get one phone call, to hear my whole story, not to mention, I do need surgery, but if you took the time to listen to me with a phone call, then you would have heard Everything before just deciding not to take my case. The 2 stars are for the assistant who took my call. Because again, she had excellent customer service and I asked Rosa for her name So that I can give her a shout out, and Rosa acted as if she did not know her name and because it is an answering service. However, I was still told that someone was going to tend to me and listen to me. But I couldnt even get a phone call consultation. All I got was an email and answer five questions that I needed to answer before they chose not to take my case. In which I have neck, back, knee injuries, and so much more. I was given referrals by Annie but I will continue to look at other options on my own. BELOW IS THE RESPONSE THAT I RECEIVED FROM Annie: Thank you for contacting our office with regard to your personal injury case. We have reviewed the information you provided, and have determined that we will be unable to represent you, but we wanted to point you in the right direction. Currently, our firm only takes on a small number of cases so that we can provide a very high level of service to our clients. With our current solid caseload, the cases we are accepting involve extensive bodily injuries, including broken bones and injuries requiring surgery. Obviously, our bandwidth for new cases fluctuates over time, but we hope you understand our reasons for limiting the cases we are currently taking. However, we can highly recommend a few of Sallys colleagues who handle a wider range of personal injury cases. I am sorry if you felt frustrated. We are a small firm so we do our best to get the information we need, evaluate the case, and then respond to each person as soon as we possibly can (usually within 24 hours) so that they can decide how to proceed forward. We never want people to feel dismissed, so I apologize! We also do not share any personal information and what you provide us is kept confidential. When looking at the police report, the report explained there was minor damage to each vehicle, and that you declined transport to the ER, so I did not expect there to be more medical treatment beyond what you mentioned. But I am happy to take a second look at everything if that would help? If a phone call would be more helpful, we can schedule one so that I have all of the information.