Roberts Retirement Group - Jackson (CA)

Armand Hernandez I got into contact with Angel because I had a lot of questions about my health packages and benefits. He was very helpful and explained everything very clearly to me knowing I dont know anything about this kind of stuff. All in all he was extremely helpful in explaining the various aspects to me so I could understand what I was going to be getting and what would benefit me most.

Angelica Klein Recently I refinanced my home with Pinnacle Home Loans. Admit that Im a tough customer but that did not deterred Guillermo Chavez from providing excellent service from beginning to end. Guillermos authentic people to people business style is consistent. He is personable, honest, and professional. He follows through, he returns phone calls within a reasonable time and is always prepared to answer those FAQs. And when the customer does not understand something, Guillermo has the right approach for explaining things with great patience and he is not satisfied until his customer is happy. He has a spirit of excellence with a heart for serving people. As for Pinnacle, I don’t have much to say at this point as the relationship is in its infancy – we are not into the first payment, so I have yet to experience their direct service but if Guillermo trusts them, I trust them. Thank you. Angelica Klein

Eric Bryant I needed help purchasing a truck from my brother. I decided to go to Travis, due to me getting a referral. We were helped by, Carmen and she was fantastic. She helped with everything we needed, answered all the questions we had and we completed the loan in a timely matter. I would highly recommend using her as a loan agent anytime. Honest and straightforward. I was very pleased with service.