Pronto Insurance Agency - Sacramento (CA)

Brittany Hertsch Hector was extremely helpful and absolutely amazing and quick at getting me my documents while at the DMV so I didn’t have to come back! Would highly recommend!

Sal Romo Every call is well taken and resolved quickly

brian davis I had the opportunity to work with Trusted American Insurance Agency and their staff are some of the best people ever! They helped me though all of my questions and made the overall process of getting insurance easy. This group (and company) are top notch!

Space Zeus excellent service. does everything i need

Kellie Avila Francis Svedas has been our Broker for over 20 years and we cannot say enough about him and his assistant Candi. They are thee BEST!

Daniel Kim Great team! They are very kind and understanding. Highly recommend.

Nathan Pingel Michael and his staff are wonderful to work with. They always answer the phone or call me back. They are knowledgeable and willing to help. After I was hit by another driver, Michael genuinely cared about my well being and then handled all the logistics related to an accident. He dealt with the drivers insurance and everything was taken care of. His fast approach to handling issues is great and hes available to answer questions. Weve been with Michael for over 20 years and are very happy with his service.

Marlene Smith Catherine has been the best insurance agent I’ve honestly ever had. From the subtle kind gesture of sending me delicious cookies after becoming my agent from day 1, to helping me through a claim that happened on private property & holding my hand through it all as my first incident to being an overall amazing agent by keeping me well informed & her honesty. She never hesitated to be there when I needed her, had questions or needed answers or something fully explained-she was there to make sure I fully understood policies & she does it with patience & great customer service. You can tell she truly cares about her clients & her efforts show! Unfortunately State Farm raised the prices in Jan 2025 for California & Oregon, which increased my monthly premium nearly $50 & it was already at $300 a month for full coverage auto & renters bundle. I was doing what I could to keep my agent, however found another insurance that offered the same premium, coverage & deductible for $150 less at $210 a month & I could not refuse financially. This has been one of the hardest things for me to adjust to, as I already Miss Catherine & my State Farm customer service. Financially though, I couldn’t justify it. I sure do hope I can return at a later time & get Catherine back. She’s amazing.

Spencer Palomar Eric Castanares is the best insurance broker I ever worked with. He’s so good I’d consider him my friend. He’s helped me save thousands of dollars on my car insurance the last 7 years. He also does financial services that can help benefit your investments & family care. If you ever need anything he is always there to assist.