Prince Estate Jewelry | Diamond, Jewelry & Watch Buyers - Sausalito (CA)

5 /5 Aaron Strout: My wife and I wandered into Prince Estate Jewelers one day while we were enjoying Sausalito. We were immediately struck by all the beautiful pieces in the store. Fast forward two month, I reached out to Sara to inquire about a couple of pieces… she was not only very responsive, but also gave me a really good deal. I will definitely be doing business with her again and I highly recommend checking them out if you are looking for beautiful, high quality jewelry.

5 /5 Abby H: Had a great experience they fixed a necklace and a ring for me. Ring was in bad shape and they made it look like new. They have amazing vintage pieces one of a kind and I look forward to possibly getting my engagement ring from here! Also fantastic customer service truly one of a kind pieces highly recommend!

5 /5 Susan McConkey: I had a wonderful experience at Prince Jewelers working with Sara. I brought in several pieces I was considering selling, and Sara took the time to carefully examine each one and clearly explain their value. I ended up selling multiple items at a very fair price. I also showed her a beautiful silver cuff bracelet that I hadn’t been able to wear—it was close to breaking at a stress point from repeated wear. Other jewelers had told me it couldn’t be repaired, but Sara’s team was able to skillfully solder it without damaging the piece. It’s now as good as new. I’m extremely pleased with the service and craftsmanship and will definitely return to Prince Jewelers for any future jewelry needs.

5 /5 Sharon Shamir: I had a fantastic experience trading in some old jewelry at Prince Estate Jewelry. The staff were honest, transparent, and professional throughout the entire process. They carefully evaluated each piece and explained the value clearly, without any pressure. I felt they offered me a very fair price for my pieces. The whole process was smooth, respectful, and stress free. I highly recommend them if you’re looking to trade in jewelry or upgrade to something new.

1 /5 Anne Lee: I dropped off a sapphire and diamond band/ring on January 1 to replace two sapphires that had loosened and fallen out of the band. I was promised the ring back on 1/11. While I was at the store, the saleswoman Sarah and another older gentlemen were very aggressive on selling me diamond earring studs. I tried a few on, but was not there to purchase diamonds. They kept pushing, bargaining prices. I noticed that a few of the diamonds were different sizes from their other counterpart and did not trust their quality or craftsmanship. I left the store with my husband to our car in the parking lot a block from the store. The older man from the store ran after me trying to make a deal, saying they would sell me the diamond earrings at a discount and give me the ring repair complimentary for $4200. He even wrote in the back of my service ticket for the ring and said he would honor the price when I returned to pick up the ring. My husband and I had very bad tastes in our mouths from this experience. What high end jeweler makes deals selling diamonds in a parking lot? Why is he chasing me down the street? At this point, I felt regretful leaving my ring with them. Fast forward, I called the store on 1/10 to see when I could pick up on 1/11. They shared it’s not ready and would take longer bc they did not have the right color sapphires to add to the ring. I finally received a call on 1/17 that the ring was ready. Upon pick up, I noticed that the two sapphires added were different colors, obvious to the naked eye. One was very dark and the other very light - not matching the other stones. They said they could redo the ring acknowledging the color difference, but I of course don’t trust them to do so. Why would they even feel Comfortable giving this ring back to me in this condition? After some debate, the store was only able to offer me 25% off, which I accepted. As I was leaving, the older man who chased me down the parking lot said condescendingly with a laugh, “you seem very nervous”. And I said “I’m not nervous, I’m disappointed and pissed”. He continued to berate me, and I reminded him that he tried to barter diamond earrings with me in a parking lot like a desperate used car salesman. This shop is total amateurish, does not take their work or inventory seriously, and are classless and patronizing. I do not recommend.