Primerica Financial Services - Chula Vista (CA)

Jen K We have been clients of this insurance agency well before it was acquired by the current owner/manager Karol Payne. We have good records and did not have to deal with her before. However, we were recently rear ended by no fault of our own. During the claims process we received little to no support as clients of Karol and her team. We were left to deal with the other insurance company on our own. Due to this lack of support and misinformation directly from Karol and this agency we are now personally responsible for nearly $1000 in costs as a result of being rear ended! If you are looking for an insurance agent that is going to look after your best interests, you are not going to find one here. Karol refused to take any responsibility for what happened and even told us that if she were in our position she would be looking for another agent as well. There are many people and places to get insurance from and I would recommend you look elsewhere for yours.

Javaria Anwar I will give a 1 star to this company for many reasons Lazy and dishonest agents Sloppy Policy and paperwork Poor Communication style Extra hidden charges without client agreement.

Angela Cressotti Not sure about you, but insurance is just the thing to make me cringe. I have rarely had a positive experience with insurance until I met Yana at Farmers Insurance. Now, its a breeze. Ive been working with Yana for almost 3 years and she has made each and every interaction a memorable one. She is quick, efficient, friendly, and decodes the insurance process so seamlessly. Instead of dreading asking questions, I always know Yana is only a phone call or email away. I have and will continue to refer everyone to Yana and team, and can only hope to keep doing business with them for years to come. Thank you, Yana. YOU make all the difference!

Web Development Great quotes, great service, simply outstanding... love them..

Briana Gardner This review is specifically for Stephanie! Her customer service and follow-through are exceptional. I was ready to transfer my policy to another location due to frustration with a lack of communication from the this office — but since connecting with Stephanie, she has gone above and beyond at every step. I’m truly impressed and so appreciative of her help!

Cassie Ferrick I had the absolute pleasure of getting to work with Jaime in their DMV department to register my out of state car here in CA and he was beyond kind, helpful and informative during every step. He made the entire process so smooth and painless, it was honestly a breeze and relieved so much stress as registering an out of state car in CA can seem so daunting. It’s not every day you can say you had a good time at the DMV. Francky in their memberships department helped set up my AAA membership and he was also so nice and made me feel very confident in the membership option I chose. So easy to get it set up! Overall a wonderful experience here at AAA, they will make it all so easy for you!

Ro I worked with Kenner Escobar at Cost U Less insurance, not only was he able to help me he saved me money and gave me better coverage then what I was previously paying for I cant thank my friends enough at Cost U Less I appreciate the whole team