Paul Cashman - State Farm Insurance Agent - Santa Barbara (CA)

5 /5 Gabe: Joey from State Farm helped me set up my home insurance and made the whole process super easy. He was friendly, informative, and took the time to answer all my questions. Definitely recommend working with him

5 /5 Emma Loethen: Joey Merino is an excellent agent! I had a fantastic experience working with him for my insurance needs. From the very beginning, they were knowledgeable, responsive, and incredibly helpful in guiding me through the different coverage options. They took the time to understand my specific situation and made sure I had the right policy without pushing anything unnecessary.

2 /5 Vinny Iozzia: I have been with Paul Cashman branch for over 10 years - while State Farm themselves have done me no wrong and have assisted me with 2 accidents during this time I feel like the Cashman branch lacks in customer service. My rates have also jumped recently, but I cant say that is a problem of the branch itself. When I got my new car last July I worked with Kyleen to get my insurance updated - what an absolute nightmare. No follow up from her - over a month to correct several mistakes and some never corrected at all (adding someone to insurance, updating deductibles).I gave up since she just wasnt doing what she said she would do. She also sold me life insurance stating no medical eval needed (have this in an email from her) and then I began to get endless calls about someone coming to my house for a medical eval. It took several attempts to get this cancelled after her lies but they did get it cleared up. When I had my previous car in 2020 I ended up getting a notice from the DMV as they had the wrong VIN down for my car insurance and they were suspending my registration. I wont name the representative who helped me here as she was able to quickly fix it and I appreciated that. Mistakes and typos do happen but adding it all up just gives a poor taste in my mouth over the years on top of increasing rates. I am writing this now that I have other insurance and feel like I can say something without receiving further lacking service on the SF end.

5 /5 Ellen Kojo: I’ve been with State Farm in Santa Barbara for many years and never even think about switching! The team is always friendly, professional, and kind. They’re ready to help and answer any questions you have. Yesterday, Daniela helped me with my payment—she was very professional and made everything quick and easy. I highly recommend this particular office!

5 /5 John Serrata: Tammie is absolutely incredible! Every time I’ve needed help, she’s responded quickly and gone above and beyond to make sure everything was taken care of. Her knowledge is impressive—she always has the answers and explains things in a way that makes everything clear. But what really stands out is her genuine willingness to help, no matter what the situation is. You can tell she truly cares. Tammie is a true asset to the team, and I’m so grateful for the level of service she provides!