OneMain Financial - Salinas (CA)

1 /5 Chata Rocha: Unprofessional staff that gives you wrong misleading or inaccurate information if they are paying your vehicle loan good luck if your bank gets the payment, they mail it out with no tracking, and they wont cancel the check until 30 days meanwhile your car payment will be late your credit score will go down. They dont care about your credit. You are a number for them and be aware of the 34% or more APR !!!! way more than credit cards. Be aware they want your money they dont want to help you with bedt but will get you into more bedt.

1 /5 cole armstrong: Beware could be unsecured or secured. Let’s you not know before you sign. Be aware!

5 /5 Dondi Ceaser: Customer service was top notch and made everything easy and fast, that’s really appreciated.

1 /5 sally magallanes: When in for small loan 3000 the fellow gave me false hope had me run all over town for all required docs I canceled Zachary should have mentioned last needed doc was my car car had to be insured didnt need my car for collateral could of used my home for that matter have excellent credit

1 /5 Daniel Vazquez Guevara: Never in my personal financial experience have any loan company inquire so much about you to the point of making you feel extremely uncomfortable. I followed the instructions prompted by the application: linked my bank account, provided income evidence for the last 12 months, sent government ID, stated loan intent, and signed all pre-disclosures. I selected the phone interview date and time, but I never received the call when they promised. I end up calling my assigned branch few hours after the schedule time, and the representative just told me to just wait as the do not follow the schedule. When I finally got to speak, the representative started to ask irrelevant questions regarding my assets. The loan I applied for was unsecured, thus I did not see the need to ask for those. She said they could not move forward if I did not comply, so I did. During the call, I asked regarding my loan application APR and fees, and she offered me a ridiculously high APR very different to the one I had been pre-approved for. After explaining myself she magically matched promised rate. If my pre-approved rate was good already, why did she offered a higher rate in the first place? Is this a scam? Also, she said I would be charged a financial fee but she was unable to tell me the fee amount. How do they think customer will proceed if I they dont know the financing cost? After 30 min on the phone she said she could not confirm my information and asked me to go for a in-person interview to continue with the application, which I denied. After all this inconsistencies and painstaking process, I decided not to move forward and requested canceling my application asap. I found another lender who was able to provide 60% lower APR and zero financing fee compared to OneMain Financial with no phone calls, no interviews, no asset evaluation, with just a fraction of the hassle! I consider to have an excellent credit history and a credit score way above average. It shameful the way OneMain Financial treat future to-be customers. Avoid at all cost.