My Financial Home Enterprises - Oxnard (CA)

John Dee Wise Sr Not a good day. T hey closed my account. And insisted I open a new one. I had several deposits. Not only would they not let me access my money. They couldnt even tell me when I could. My account was hacked I guess. Had somebodys email down as mine and i never heard of the email before. So basically I was punished for my account being hacked. They treated me like I was responsible. I was quite taken back from the way they spoke to me. To top it off. NOT ONE EMAIL OR ANY NOTICE FROM GOLDEN 1. If I hadnt gone in there today I would of never known. I cant pay some of my bills now. Ive been with them for about 10 years and I was treated like a criminal. Not once we did they say sorry or seem even concerned. Im devastated and will be looking for a new bank. I would and will not recommend them to Anyone

Terrence Thomas I went here today, 11/3 and it is open and I was out in literally 10 minutes and I had to speak with a banker. Very helpful friendly and professional. Trust me, if my experience was bad I would have no problem saying so! Also, no lines at 12pm