1 /5 Emma Gonzales: Went there about a month ago for some questions about a claim. One of their staff, Margarita, was very rude and unprofessional. Refused to hear my concerns, instead of helping me, she pointed to her sign that says they have the right to refuse anyone. Thank God, i found another insurance company IN California (quick), even though they made it sound that a venture such as that would be futile. The only reason i was able to post this is because I had to give one star, but in reality, Mota insurance deserves no stars for the way they treat their customers.