Merrill Investment & Retirement Financial Center - Redwood City (CA)

Deb Monday, 09/15/2025, began as a horrible day! There were 3 fraud account(s) posted on my account, which left me in the negative. I was frustrated and upset because I did not think that this would get resolved immediately, amongst other issues. Clovis’s Branch Manager, Andrea West helped me, and saved me! She was wonderful! Although, it was confusing to me, she knew her stuff, and explained to me what she was doing every step of the way! Prior to her helping me, I was considering changing to another Credit Union. Andrea did a great job, and I would like to thank her for everything, and this is why I’m posting a review!

Andrew Logan Vince at Varris got me a great rate and was extremely helpful throughout the process. Definitely happy with how my refinance went.

Lake Tahoe Pontoons Again I don’t think they should have a low rating. They provide the best in Tahoe. No matter who helps me they are all great staff and ready to help. Jessica is who I have worked with more than the others. Very professional, ready to help and down to earth. They have helped me enormously with financing my new business. A loan and credit card with 0% interest for a year. Wow! You guys have helped with my being successful. I have asked about future loans and Jessica is ready to help when I am. Nice work US Bank Team! too bad others have had not so favorable experiences. I dont think Ill ever have one of those.