5 /5 Cindy Roger Zien: Husband and I had a wonderful experience with Mark Broumand for our jewelry purchases, including my engagement ring, wedding band, and tennis bracelet. The quality and craftsmanship of each piece are absolutely stunning, and I couldn’t be happier with how everything turned out.
Savannah, my sales representative, was incredibly helpful throughout the entire process. She was patient and knowledgeable, answering all my questions regarding quality, lead times, and shipping details. Her responsiveness and attention to detail made the experience feel personal and stress-free.
One small challenge I encountered was the change in store hours to weekdays only, which made it a bit difficult to visit the showroom in person due to my work schedule. However, Savannah went above and beyond by providing clear photos and videos of the pieces, making me feel confident in my decisions without needing to be there physically.
I would definitely recommend Mark Broumand to friends and family looking for timeless, high-quality jewelry and excellent customer service. Thank you for helping make such special moments even more memorable!