Mansoor Fine Jewelers - Palo Alto (CA)

5 /5 Heather Rosmarin: I highly recommend Mansoor Fine Jewelers in Palo Alto. They have a beautiful and unique selection at many price points, and they also provide excellent service for repairs. They can also create custom and replacement jewelry. For example, I lost a pearl drop earring once, and they recreated it perfectly from its paired earring. A bit of history: My mother discovered this store when it was called "Mansoor and Gore" and we were living in Palo Alto in the 1980s. Even after we moved away, we still drive over an hour to visit when we need something jewelry-related. Now my daughter is also a loyal customer. We like to combine a visit to Mansoor with lunch at one of the restaurants and cafes on Ramona St.

5 /5 Ro Carbone: Have frequented Mansoor Fine Jewelers for 7+ years. Have accumulated some amazing pieces over that time. They are incredibly creative and carry unique fine artisan crafted pieces. Highly skilled on the repair end of things. Totally ethical and knowledgeable. Love these folks!

5 /5 Ian Gurll: Very friendly and cool staff with beautiful and unique jewelry. Cool place

1 /5 J: Do yourself a favor and go elsewhere. I started a custom wedding ring project with Mansoor Fine Jewelry in early April, and the entire experience has been incredibly disappointing. Despite paying a $250 consultation fee—supposedly for CAD designs and professional services—I never received a single proper CAD drawing. Instead, I was given a low-quality image of a ring with a pattern drawn over it in what looked like Microsoft Paint, complete with hand-drawn carvings. That is not a CAD. I didn’t hear any progress updates until June. At that point, I had to go through multiple phone calls and several in-person visits just to repeat the same design details over and over again. Each time, it felt like we were starting from scratch. Even after clearly outlining the design with four separate sketches, they managed to draw the wrong pattern on the image of the ring. I had to explain again which design I wanted—for the third time. This level of disorganization and lack of professionalism is unacceptable, especially for something as meaningful and time-sensitive as a custom wedding ring. I’m deeply disappointed and would not recommend this jeweler to anyone expecting clear communication, professionalism, or attention to detail.

5 /5 Bryn Homsy: I have been a client of M&G since they started. I love Catherine and dealing with her staff. They are helpful, friendly and well informed. Their selection is outstanding. Although I now live out of state I will continue to appreciate and shop there. Thank You, Mansoor & Gore