Madera County Department of Social Services - Madera (CA)

1 /5 Amanda Pacheco: I’ve been calling and nobody answer the phone, it seems that they leave the phone by the side because it’s not ringing

1 /5 Destiny Rosas: Good luck trying to get anything done here. This place is a joke . New facility but half the time nothing works. The people who work here are rude and slow. Will literally take a lunch brake in the middle of helping you so you have to be there all day Somali sure you clear your schedule

1 /5 Monse Gutierrez: Horrible wait time with low amount of people waiting, there will be approximately 4 to 5 tellers and only one calling numbers to help people out. 45 minutes wait times with only 5 people in the waiting room is insane. Something as simple as getting a temporary medical card really took almost an hour to process when before it use to be a quick phone call and pick up at window when arriving.

1 /5 Marcie C: The little old white lady with gray hair She’s either racist or just really rude. I left crying from the room left the facility because she was just yelling at me the whole time I was in there it made me feel like I was worthless. It was in room 21. She shouldn’t be working there if she doesn’t like her job, she’s there to help people not to make them feel worthless.

3 /5 Francesso Olivia: I was there to get an award letter had to wait over an hour took 5 minutes to get the letter should make it easier to get online or workers should return a call I called for 5 days and never received a callback