5 /5 Jennifer Gray: Working with Sotera Anderson was an absolute game-changer. After years of dealing with recurring issues on our truck and getting nowhere with the dealership, Sotera stepped in and made the entire lemon law process incredibly easy, fast, and stress-free.
She is not only highly knowledgeable about California lemon law, but also incredibly professional, responsive, and reassuring every step of the way. Thanks to her expertise and determination, we were able to return our truck to Ford and reach a fair resolution in record time.
What could have been a long and frustrating ordeal turned into a smooth, efficient process—and that’s entirely thanks to Sotera. She took care of all the paperwork, explained everything clearly, and always kept us in the loop. We never felt lost or overwhelmed.
If youre dealing with a defective vehicle and want someone who truly knows what they’re doing, we can’t recommend Sotera Anderson highly enough. She’s simply the best.