5 /5 Mak Shin: Katie and her team consistently deliver 5* service. I recently worked with Megan, and she upheld their high bar—listening patiently, clearly explaining all the options along with their pros/cons, and walking me through the numbers until I felt confident in my coverage choices. I highly recommend this team for auto, home, and umbrella policies. Their professionalism, transparency, and client-first approach truly set them apart.