5 /5 ben groeser: Ive been a 30 year customer of Allstate and recently walked in Mr. Kao Vangs office on Clark Avenue and had a very positive experience that Id like to share. I met with Kaos assistant Mrs. Heather Pirtle in request of further information regarding my Home Owners policy. Heather was immediately friendly, listened to my needs, and quickly provided the information I requested. Heather took additional steps and contacted Allstates corporate office to complete her task. She followed up with a nice detailed voicemail and an email ensuring I was satisfied with my office visit. Thank you both Kao and Heather. Ben Groeser, Yuba City