Jennifer Robles: Allstate Insurance - Fairfield (CA)

Travis Donselman I received exceptional customer service from Matt and Tammy last month. Matt was very patient and courteous, working hard to make sure I got everything done in the best way possible, while Tammy used her expertise to inform me of the options that were best for me. I came in to have a family member removed from the title and another person added. I was worried about paying taxes since I was adding a non-family member but Tammy explained to me that there was a gift exception that would exempt me from taxes. Also, I didnt know whether to do "and" or "or" joint ownership of the vehicle, but Tammy was able to explain the differences to me and advise me on which one matched what I wanted. Matt for his part was extemely courteous, offering us water and makingthe process as easy as possible while pointing out things I might want to take care of while i was already there. What I liked best was that I had Matts complete attention and that he was focused on giving me the best service possible rather than getting to the next member or getting home. I recommend this location to everyone!

Anahit Chilgevorkyan Lions Partners is AMAZING! All the agents there are so professional and educated. They have the best life insurance plans and they also work with covered california for health insurance! If you need any of these Id highly recommend them especially Silva Chalikyan and Paul Pogosyan :)

Alan Cooley Really good service and very helpful. Could be friends with him.....but he said he has to many already

S. G. I just wanted to take a moment to recognize the outstanding support I received from Carole, a team member at Rics office. With all the recent changes happening at State Farm that have unfortunately impacted my coverage, I was feeling a bit overwhelmed and unsure about my options. But from the moment I started working with Carole, I felt completely at ease. Carole is the definition of professional—informative, patient, and incredibly knowledgeable. She took the time to clearly explain my options, answer my questions, and most importantly, she just handles things. It’s rare these days to come across someone who not only knows their stuff but genuinely cares about helping you find the best solution. I wholeheartedly trust her and her expertise. In times like these, trust and clarity mean everything—and Carole delivers both. Im beyond grateful for her support and can confidently say she’s one of the best I’ve worked with.

Ricky Reyes I had a bad experience with a previous insurance company so I decided to give State Farm a call. Agent Rachel Silva was extremely helpful and answered all of my questions with a great attitude (and trust me I asked a lot). I’m very satisfied with my experience and I’m glad to have State Farm insure my vehicles. Thank you again Rachel!

Arlene Taylor A rock hit my front windshield while I was driving thru construction on I-5 south. I left a message for Allstate and was called back in just a few minutes. Then I was connected with the glass claims department and they already had most of the work done in filling out the form based on the information I had provided to Allstate. I have an appointment with Safelite and it is possible it may be a "fill-in" rather than a replacement. I sincerely appreciate the efficiency.

sandra martinez I’ve had a great experience with Allstate so far. From the beginning, the sign-up process was smooth and straightforward, and their team was helpful in finding the right coverage that fit both my needs and budget.

Allyson Schroeder Jeff and his office were awesome when I was in a car accident a few years ago. They helped me make sure the right photos were uploaded with my initial claim and answered my many questions as my injuries became more severe then originally thought. They were very supportive in helping me find a new agent when I moved to a different state to make sure I maintained adequate coverage and continuity of my policies. They will go above and beyond to make sure you feel like a long time friend, not just a customer.