Jays Professional Services - Tulare (CA)

Marie Thatcher super unprofessional and flaky... I have been with New York Life for over 15 years and a lot of things changed so I have been trying for over 2 years to change my policy. My my representative will not call me back or email I have been trying to reach her for weeks. I did a medical examination and never heard back from the company or my rep. I switched to Farmers Insurance and the customer service was Top Notch and got me all taken care of within a few days.

Hannah Grace Alyssa went above and beyond to help me even after I had left the location. She resolved my issue and called me to let me know after I had left. I couldn’t believe it, as I have never had such a great customer service experience before. She persisted in helping me after many times of telling her that it was fine. You can tell she really cares about the customers and is absolutely outstanding at taking care of them.

Nadia Felix The best service, honest and over 8 years of experience, recomended 100%