Gough Insurance & Financial Services - Palm Springs (CA)

David Brown ALWAYS PERFECT, And they are setting a Supreme example, every time. Always happy to do any effort on my account. Smooth electronic transactions. I sleep so well at night, not a worry about my account. If I could find a fault, I would share it with you. SINCERELY, DAVID BROWN

John Dee Wise Sr Not a good day. T hey closed my account. And insisted I open a new one. I had several deposits. Not only would they not let me access my money. They couldnt even tell me when I could. My account was hacked I guess. Had somebodys email down as mine and i never heard of the email before. So basically I was punished for my account being hacked. They treated me like I was responsible. I was quite taken back from the way they spoke to me. To top it off. NOT ONE EMAIL OR ANY NOTICE FROM GOLDEN 1. If I hadnt gone in there today I would of never known. I cant pay some of my bills now. Ive been with them for about 10 years and I was treated like a criminal. Not once we did they say sorry or seem even concerned. Im devastated and will be looking for a new bank. I would and will not recommend them to Anyone

Haylie Hernandez Came in without an appointment and waited about an hour as a walk in. The guard at the door remained kind and helpful to everyone walking in, I commend his patience for repeating himself so kindly so many times. The person who helped me at the window was very kind and helpful. Busy building but the system works efficiently with people who care.