Farmers Insurance - Edgar Ortiz - Vallejo (CA)

Sasan Garakani The most helpful person on my car insurance for over 10 years.

Jason Safa Lisa is awesome, my business has a lot of investment properties and lisas office has been top notch with any issues we have had with any of our many properties. Her staff is very attentive and follows up quickly which is tough in the insurance business.

Jessica Jahn Awesome experience. This place is great, Ive been insured by them for quite a long time. Denise is always going above & beyond to help her customers, she never disappoints!

Abhinav Shukla Paul gave me a call when I was looking for an umbrella policy. He is kind, patience, and looks out for his clients. He spent a lot of time with me explaining in detail every aspect related to liability insurance, auto insurance, and umbrella policy. Fantastic experience and I am so happy to do business with him

Grigor Kocharyan Liana was absolutely amazing! She explained everything about our coverage very thoroughly and gave us a quote we could not deny! Thank you LA West!

Becham Wen I started searching online for affordable auto insurance options in Concord and came across this company. I was drawn in by the great reviews and decided to give them a call. I spoke with Mike, who immediately put me at ease. He listened to my concerns and really took the time to understand my situation. I needed a policy that wouldn’t break the bank but still offered solid coverage, especially with my commute to Walnut Creek. When I had to file a claim after a minor fender bender on my way home from work, I was honestly nervous. I called their claims department, and they were incredibly helpful. They walked me through the process step-by-step, which was such a relief. A couple of days later, I received a call from Jessica just to check in and make sure everything was going smoothly. It made me feel valued, knowing they cared about their customers. What really impressed me was the follow-up after the claim. They called every six months to review my policy and see if there were ways to save me money. I appreciated their proactive approach and the fact that I’m not just another policy number to them. I can confidently say I’m sticking with this company for the long haul and have already recommended them to friends and family here in Concord. They genuinely care about their customers, and that makes all the difference

Ayvee Em Absolutely the best in town. These ladies know theyre stuff. The customer service is outstanding. I was able to get the best and cheapest insurance policies for my vehicles. Oh, and they speak Spanish too.

Brock Hicks Zach was able to help me with a 30 yr term life policy. As a family man himself, he understood my needs and helped me consider some details I never thought of in order to put together the best policy for our family. He spent time with me and never rushed me through decisions. He made it an easy process from start to finish. Id highly recommend Zach and his company!

J Williams This company has always done right by me, I feel, for the years I have been with them. Everyone has always been customer-oriented, well versed, knowledgeable, professional and most friendly. Of great significance to me has been the time they are willing to take to customize/individualize insurance plans based upon my needs, while carefully explaining all things to me, while also showing me ways to save money. Their patience combined with their varied skills are top notch! Ive had personal dealings with both Joelle, and now Brian, both of whom have displayed careful consideration of my needs and Brian even went as far as to personally drop off comps he had prepared for my perusal! That was so very nice, most convenient for me, and impressive indeed! And utterly unexpected, too!