Farmers Insurance - Doug Banks - Santa Cruz (CA)

Tobin Johnson He’s super helpful and quick! Thanks Brett!

Hotbkoy. Ant Diana was so helpful and made the entire experience great and stress-free. I really appreciated her, thanks again !!!!

Martin Arrambide I highly recommend this insurance company due to its exceptional professionalism and reliability. From the moment I reached out for a quote to filing a claim, the entire process was smooth and efficient. Their team is always responsive, offering clear explanations and tailored solutions that meet my needs. The company’s commitment to customer satisfaction is evident in the consistent support they provide, ensuring that I feel secure and confident in my coverage. If you’re looking for an insurance provider you can trust, this company is definitely a top choice.

Yasmin Johnson Farmers has been excellent in all aspects of helping us, when we lost our house. They have provided us with great service, communication and peace-of-mind. Special thanks to Todd Ma for our policy.

Sandra Erickson I was one of the many in California who were faced with a non renewable insurance policy. Needless to say a very stressful situation. I did due diligence and checked into my options. I was getting no where fast until I called State Farm and was fortunate to find Maribel Palma! She is extremely knowledgeable, understanding , and dependable. She always answered my texts and calls quickly and with a caring attitude! She and State Farm have been fantastic during this difficult time with Insurance in California. SD Erickson

Jake Williams Very knowledgeable office staff and they were very helpful with my auto claim.

Boss Hog I came in today and was helped out by and awesome person whos name is daniel. He helped me get my auto insurance taken care of and explained to me how it works. Thanks you so much Daniel!! You came through for me and helped me get back on the road for a cheap price. I appreciate your help and for anyone in need of insurance come check them out. They know what there doing and can get you the coverage your looking for!!!

Howie Horowitz Ventura AAA for the win every single time! Every time I walk in there, I immediately remember why I’m so stoked to be a longtime member! Over the couple years in particular, after my folks passed away, I went in because I needed to tend to transferring the titles of their cars over. It wasn’t something I was looking forward to by any means, but that day the universe was smiling down on me, as I got called to my window, and met Tosha. She was kind and sympathetic from the start; and she effortlessly guided me through the process. I did exactly what she said, and in a very efficient manner of time, it was all taken care of exactly how she told me it would play out! Ever since, whenever I go back and check in, I always tell them that I’ll wait for Tosha. Regardless of how long the wait may be! Then there’s Jennifer in the travel department. So my 13 year old daughter and I are heading to Europe in a week and a half. I was being unbelievably indecisive over the second leg of our adventure, and then I remembered: I’m a Triple A member. So I took my daughter, went in, met Jennifer; and told her what my problem was. In under an hour she had a full itinerary drafted for us. And it was literally perfect! I told her I didn’t want to see any other options. We both loved what she came up with and wanted to rock it! Thank you to these wonderful ladies, Tosha and Jennifer Ullrich, that always make my time at the Automobile Club of America absolutely seamless and smooth! Y’all have been there for my family time and time again; and we’re so grateful for you!