Farmers Insurance - David Velez - San Francisco (CA)

Ramona Ingrassia David Wong, my insurance agent with State Farm, is fantastic along with his wife Priscilla. Now he’s gone one step further, and he’s hired a wonderful lady named Roxy in Alabama to cover certain things that she specializes in to give his customer the best of service. I had a wonderful experience and feel very comfortable now with what is to transpire. I was not at fault, and they are going to take care of what I have to do every step of the way. I have an appointment with the body shop and then I have to go back to drop the car off since it is drivable and then they will have set up a rental car for me as soon as I let them know When I will need the car. No worries. Life can be stressful enough, and I think that my agent and his staff do their best to make everything go smoothly, especially when it was no fault of your own. Way to go!

El Viajero Great service. Insurance is not the place to skimp.

Amy Clark I was referred to Western Mutual Ins. from a family member. I quickly called and Javier answered. It is rare to get to a person so quickly that handles your needs from start to finish and with such efficiency too. Within hours I had an estimate of insurance coverage and after I reviewed the estimate I called Javier the next day to go over a few details. He called me back within the hour, answered my questions and then was available just as quickly for my lender to confirm that the coverage was in place when they called him. I am very happy with Javier and the service I received from Western Mutual Insurance Group. I now have Javiers number stored in my phone, because I know I will be sharing it with more friends and family. Thank you, Javier and Western Mutual Ins. You saved the day!

Susy Martinez Great people Kelly was an amazing Man and true to His word forever Loved.

Jasmine Elzahery Maraki was absolutely incredible. She was patient and understanding with our case and made us feel like she cared about the situation and was going to help us resolve it. She had some of the best customer service I have experienced and I am so grateful she was able to help us.

Abby Rodriguez We were seen within 10 minutes of our arrival and Erika Guzman was not only very polite but efficent with explaining our new policy with them. The price of our monthly insurance is very satisfactory and our coverage is to our expectation. I recommend Fred Loya to anyone. Compared to Farmers Insurance our previous company.

Leslie Robinson Outstanding agent

K C Great team at this Farmers Insurance location. Originally contacted a different Farmers agent... left email and voicemail and never heard back. Amys team answered the phone every time! Many thanks to Nena for the extra effort in researching and finding home owners insurance quotes in a tough California market.

Tracy Justin was very helpful, kind, patient. Great personality! Great experience! If I could give 10 stars I would.