Farmers Insurance - Aracely Serna - San Diego (CA)

5 /5 Elizabeth Cooper: Ive had the pleasure of working with Aracely for both my car and home insurance needs, and I couldnt be more satisfied with the service provided. She is professional and genuinely committed to ensuring our needs are met. I highly recommend Aracely to anyone looking for a trustworthy, knowledgeable and client-focused insurance professional.

5 /5 Raland Camara: Aracely has been our agent for quite some time now. She is always very patient and good at explaining things to us to make sure that we have the correct coverage to meet our needs. Her professional and friendly demeanor makes her a pleasure to work with.

5 /5 PMGFX: I cant say enough great things about my experience with Aracely. After searching for months and speaking with countless agents to find condo insurance, I was starting to feel hopeless—until I connected with Aracely. From the very beginning, she was incredibly helpful and professional. She went above and beyond to guide me through the complex process of obtaining a policy. She was always available to answer my questions, explain every detail, and even helped me navigate the various hoops and hurdles set out by my mortgage lender. Thanks to her hard work and persistence, I was finally able to secure the coverage I needed, and the peace of mind that came with it was priceless. I even received a very nice holiday/thank you card in the mail from her which was so kind and genuine. I highly recommend reaching out to Aracely at Farmers Insurance. Shes simply the best!

5 /5 Donald Deise: My rear window broke and on the drive home Shelly handled all my phone calls and got me connected to the right people and they arrived at my house within an hour and fixed my problem. Thank you so much Shelly for eliminating the stress of the process to complete. Truly amazing.

5 /5 Fred Peace: our home owners policy was non renewed. I contacted several different adencies/brokers with no real success. with the very real prospect of having our mortgage company cover our property with "lender placed insurance" - which is very expensive. Aracely came through for us - we are now properly insured at an affoardable rate. Thank you Shelly for your professionalism, knowledge and patience.