Express Insurance - Pleasant Hill (CA)

Larry Tramer I recently had to make changes to my autopay and policy declarations, so I called Susans office and got Jullien Pimentel to assist me. He was very friendly and efficient, and for a technophobe such as me, extremely patient, understanding, and helpful. He told me he had to consult with Susan on a policy change, and that he would call me back. And sure enough, he called me the next day with good news - my policy change would save me some money. I have had State Farm for over 20 years, and they have provided excellent service. I have only been with Susan and Company for 5 years, but their service is just as comprehensive and friendly as Ive had anywhere. Good job Jullien!

amelia garcia Rosario is amazing she is a true professional she explains things thoroughly and is very patient with customer even as the office was full of other customers waiting. she clearly knows what’s she’s doing truly appreciate her time. Give this woman a raise. Fred Loya is lucky to have her working there.

Stephanie Sendejaz I had been looking to switch insurances for a while but never had a moment to get around to it with my busy schedule. It wasn’t until I was referred to Kehl insurance and had the pleasure of working with Jesse Granat. He made the experience so painless, easy, broke down the details for me and most importantly he was so friendly and professional. I highly recommend Kehl Insurance for your insurance needs. I saved so much money switching out of Allstate and I even added renters insurance. I will be recommending this company and Jesse’s services to everyone I know who is looking for better rates. Thank you again Jesse and the Kehl Insurance team!

Jay Johnson Excellent friendly service.

Paul Hu Nice guys work here.

MILLICENT WAMANI Great customer service!! Very professional with assisting me and taking care off my needs. Great Job!

Carv Antonio Horrible service and scammer I gave John $3,400 for a dealer bond back 5 months ago and up to date no bond and he refuses to give my money back.

Geo Tu Mimi and her staff are very experienced, professional, and friendly. They respond quickly via phone and email. When setting up each of our insurance policies, Mimi explained the options well, offered useful information, and made great suggestions without being pushy at all. When I had to file a claim, both the State Farm claims department and Mimis office were all helpful with the entire process. I was able to conveniently submit all necessary documents online, and I received the claims check in a timely manner. Weve referred several friends to Mimi because were very happy with our experience, and we always look forward to coming back to Mimi as our insurance needs grow.