EPIC Insurance Brokers & Consultants - Concord (CA)

irina azaryan I highly recommend Vic Arubyan’s office. The team is excellent—they work efficiently, respond quickly, provide exceptional customer service, and are professional. Especially an employee named Anna is very polite and friendly. I would definitely suggest choosing this office.

james hart Been working with Tom almost 30 years. Covers my home and auto. Nice having a local office to call or walk into.

Fancy Feet Company Renegade Insurance saved me over $100 each month for full coverage on my luxury vehicle!! Their service was awesome!! I highly recommend them!!

nfitzgerald32 nfitzgerald32 I couldnt be more impressed with the exceptional service I received from Pronto Insurance! From the moment I contacted them, their team was friendly, knowledgeable, and incredibly helpful. They took the time to explain all my options clearly and found a policy that fit both my needs and my budget. The entire process was fast, efficient, and completely stress-free. What really stood out was their genuine commitment to customer care—something that’s hard to find these days. I felt valued, respected, and well taken care of every step of the way. If youre looking for reliable coverage with outstanding customer service, I highly recommend Pronto Insurance. Theyve definitely earned my trust and future business!

Bryan Cordeiro Reyes I recommend this service to anyone who needs help. They are very fast and efficient.

mohamed nabil Good service

CJ Branca I have been working with Cheryl Rock for decades and cant recommend her and Mary Spellman State Farm Insurance highly enough! She truly embodies exceptional service and professionalism. Cheryl’s hands-on approach makes you feel like you are her top priority, which is incredibly comforting during the stressful time of handling an insurance claim. Cheryl’s attentiveness and genuine concern provides a much-needed sense of relief in challenging situations. Cheryl’s customer service skills are beyond exceptional and set the bar that no one else can beat. I would give more stars if I could, as her outstanding service deserves to be recognized!

Jen K We have been clients of this insurance agency well before it was acquired by the current owner/manager Karol Payne. We have good records and did not have to deal with her before. However, we were recently rear ended by no fault of our own. During the claims process we received little to no support as clients of Karol and her team. We were left to deal with the other insurance company on our own. Due to this lack of support and misinformation directly from Karol and this agency we are now personally responsible for nearly $1000 in costs as a result of being rear ended! If you are looking for an insurance agent that is going to look after your best interests, you are not going to find one here. Karol refused to take any responsibility for what happened and even told us that if she were in our position she would be looking for another agent as well. There are many people and places to get insurance from and I would recommend you look elsewhere for yours.

Omar Vargas Great service, no complaints, they always answer my questions

Greg Webster Ive been a customer for 4 years now, and the service and coverage has been outstanding.