David Wong - State Farm Insurance Agent - Mill Valley (CA)

Alex Perry Pulled over near the light on East Santa Clara and 5th, just blocks from San Jose State — I thought it was just expired tags. Turns out I didn’t have valid insurance and I didn’t even realize that could trigger a whole SR22 situation. First car, first time being this deep into adult stuff, and I was shook. I walked into SLPE two days later still a little embarrassed, but the lady up front literally said, ‘Breathe. We’ll get you fixed up.’ She helped me get same-day SR22 insurance and filed everything with the DMV while I was still sitting there. The monthly SR22 premium wasn’t nearly as bad as I feared — actually fit my budget. I walked out feeling protected, not punished. Saved their number in case any of my friends mess up like I did.

Shellie Divine Scott is an awesome agent! He is very patient and explaining all the different options that you have. I appreciate his due diligence to find me the right policy and make sure I get all my needs met. He’s been my agent for 11 years and extremely helpful as our situations change in our journey of life. thank you Scott for all your wisdom and patients.

Abraham Novoa Wow is an understatement! The people working especially Barbara were absolutely amazing. They were quick to welcome and ask how they could assist me as soon as I entered the building. They were very professional and courteous and made all my insurance needs such a breeze. Highly recommend!

Linda Rich Ive been referring John Knowd to everyone I know who needs insurance, and I keep getting the same great feedback; that he does a fabulous job, is very quick to respond and genuinely tries to get the best value for the client. Im a real estate agent and have worked with many insurance agents but by far, John is the best Ive ever experienced. So I decided to put all of my insurance with him as well. I got to experience what it is like to "on-board" with his agency. It was so streamlined and easy. John had me covered in an unbelievably quick timeframe and he got a great price for my home and auto insurance as well. I wish I had switched over sooner; it is relieving to know I have John taking care of my insurance policies.

Bob Baker Treated like Family, Steve Dwight took over from his Father. Im treated like Im part of the family, and they are there to answer my questions. Marlyn the office mgr is spot on with the computer and responds to my sometimes stupid questions, like did I pay my car insurance? If I hadnt she can process a credit card payment then and there without waiting or having to call me back. My first car I insured with them was in 1965 a Red Chevy, check out my new ride (and probably my last car) 2025 Red Lexus NX450 h

Albert Arellano Grigor was Awesome Straight to the point honestly cannot beat the price for a full year I will definitely be sending people his way and referring him give me the whole process smooth and easy.. thanks again Grigor

gloria I had such a great experience working with Fernando C. while getting my SR-22. He made a stressful and confusing process feel simple and smooth from start to finish. Fernando was patient, knowledgeable, and walked me through every step without making me feel rushed or overwhelmed. He answered all my questions clearly and made sure I understood everything before moving forward. I really appreciated how fast and efficiently he got everything handled, I was able to get my SR-22 set up the same day! If you’re looking for someone who’s professional, honest, and truly wants to help, I highly recommend asking for Fernando. Thank you again for making this process so much easier than I expected!

Wendy S If youre looking for home/condo insurance, I highly recommend you compare what this office quotes you with AAA Insurance. I was led to believe that its nearly impossible to get a home/condo policy in CA, which I dont doubt is true, depending on which insurance company youre dealing with. Without doing any comparison shopping, as Ive been with Farmers for years, I took their word for this. Yes, Farmers appears to be pulling out of CA. By working with them, to get a condo policy, I ended up with a very expensive and poorly administered 3rd party policy. When I initially purchased the policy, errors occurred that caused me to not be covered (which I was unaware of at the time, as no one at this office noticed me). This led to a lengthy reinstatement process that was stressful and time consuming. All difficulties Ive had with this policy are explained away as Im lucky to get anyone to provide me with condo insurance, so Im supposed to feel fortunate and put up with the extremely slow communication/customer service and high cost. Come to find out, AAA is not having these same issues. I recently did a price comparison for my auto policy, and discovered that they also offer seamless condo coverage at a very affordable price. I switched both my auto and condo insurance on the same day, 12/11. I notified Farmers and my auto was cancelled and reimbursed within the week (different agent, office). As for working with this office for the condo insurance cancellation, Im being told that as of 12/20, the 3rd party has not yet responded. As with everything else regarding this pain in the neck policy, I have no idea how long this will take. This has really been a terrible experience.