Custom Built Insurance Services - San Rafael (CA)

A. Cruz Very helpful. Thank you.

J B Lets be real, being a Californian needing insurance nowadays, can be a stressful and daunting thing. I got enough stress on my plate, the last thing I need to worry about navigating is my insurance. Thats why I am thankful for State Farm insurance. Most specifically, I am incredibly grateful for the service that Aleene Althouse aka Ace provides. In this ever changing climate of insurance, Aleene brings that confidence that I need, to know the things I hold most dear are protected. She clarifies the jargon, reassures my anxieties and helps me make sure that I have just what I need. Her office is always there for me, whether it is regarding a billing question or just wanting to clarify a policy, I feel heard and valued. Thank you from the bottom of my heart Aleene! The insurance world needs more compassionate, dedicated and professional people like you in it. State Farm is so fortunate to have you on their team. If youre looking for an agent with integrity, knowledge and kindness, Aleenee “Ace” Althouse is the agent you want and better yet, need.

Yanira Vasquez I visited this location yesterday with my son and from the front desk to the agent that helped us were so courteous and professional I personally will recommend Insurance Agent Karen she helped my son to get insurance with the best quote and resolved some issues I had with my insurance I had a nice experience in this location and didnt wait that long

Csar Chabez Good. Service

V4 Pilot My Family and Alcott have done business for two decades. My new agent Jan stepped right in where Kirk left off... She helped me get better insurance than I had after getting cancelled by Foremost due to fire liability. Two thumbs up and a shout out to Lori for her help over the years as well. I highly recommend.

Miguel Angel Balderas Good customer service, just a little expensive insurance companies

Maksudul Haque Melissa is very helpful and nice person She helped me a lot for my auto insurance. She gave me good deal

Dave Tsao Oliver Huang and his team were incredibly helpful throughout the entire process. They were always responsive, knowledgeable, and went above and beyond to ensure everything ran smoothly. Their dedication and willingness to assist made a significant difference. I highly recommend them!